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7.2 / 10 Guest Rating

Krystal Ixtapa All Inclusive

Boulevard Ixtapa S/N, Lote 4 y 4 A, Ixta Zihuatanejo, Ixtapa, GRO, 40880, Ixtapa, MX

Krystal Ixtapa All Inclusive - main view

About the Property

Luxurious Spa Services - Indulge in massages, body treatments, and facials at our exquisite spa.

Exciting Recreational Activities - Enjoy our outdoor pool, waterslide, fitness center, and arcade/game room for endless fun.

Deluxe Dining Options - Explore 3 exceptional restaurants, poolside bar, and 2 bars/lounges for a culinary journey.

Escape to Krystal Ixtapa with optional All Inclusive, a beachfront paradise just minutes away from El Palmar Beach and Delfiniti. Your dream vacation awaits!

Facilities & Amenities

Meeting rooms
Full-service spa
Fitness facilities
Parasailing nearby
Arcade/game room
Swimming pool
24-hour front desk
Garden
Luggage storage
Concierge service

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Pool access available from 9 AM to 8 PM.Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Cashless payment methods are available for all transactions.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Room, Sea View - Photo 1
Standard Room, Sea View - Photo 2
Standard Room, Sea View - Photo 3
Standard Room, Sea View - Photo 4
Standard Room, Sea View - Photo 5
Standard Room, Sea View - Photo 6
Standard Room, Sea View - Photo 7
Standard Room, Sea View - Photo 8
1/8

Standard Room, Sea View

2 Double Beds365-sq-foot room, balcony with sea views Entertainment - 27-inch TV with cable channelsFood & Drink - Room service (limited)Sleep - A down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and deskComfort - Climate-controlled air conditioning, daily housekeeping, and heatingNeed to Know - No cribs (infant beds) or rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

34 m2
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
ShowerSafety deposit boxTVHair dryerDeskPrivate bathroom

Standard Ocean View

Non-refundable
All Inclusive
20% OFF$226.45

$181.16

Includes taxes & fees
Superior Room, Sea View - Photo 1
Superior Room, Sea View - Photo 2
Superior Room, Sea View - Photo 3
Superior Room, Sea View - Photo 4
Superior Room, Sea View - Photo 5
Superior Room, Sea View - Photo 6
Superior Room, Sea View - Photo 7
Superior Room, Sea View - Photo 8
Superior Room, Sea View - Photo 9
1/9

Superior Room, Sea View

2 Double Beds365-sq-foot room, balcony with sea views Entertainment - 27-inch TV with cable channelsFood & Drink - Room service (limited)Sleep - A down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and deskComfort - Climate-controlled air conditioning, daily housekeeping, and heatingNeed to Know - No cribs (infant beds) or rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

34 m2
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
ShowerSafety deposit boxTVHair dryerDeskPrivate bathroom

Double Superior Ocean View

Non-refundable
All Inclusive
20% OFF$256.51

$205.21

Includes taxes & fees
Standard Non-Refundable Room - Photo 1
Standard Non-Refundable Room - Photo 2
Standard Non-Refundable Room - Photo 3
Standard Non-Refundable Room - Photo 4
Standard Non-Refundable Room - Photo 5
Standard Non-Refundable Room - Photo 6
Standard Non-Refundable Room - Photo 7
1/7

Standard Non-Refundable Room

2 Double Beds365-sq-foot room with a balcony Entertainment - 27-inch TV with cable channelsFood & Drink - Room service (limited)Sleep - A down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and deskComfort - Climate-controlled air conditioning, daily housekeeping, and heatingNeed to Know - No cribs (infant beds) or rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

34 m2
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
ShowerSafety deposit boxTVHair dryerDeskPrivate bathroom

Standard King Room - Non-Smoking

Non-refundable
All Inclusive
20% OFF$218.46

$174.77

Includes taxes & fees
King Ocean View - Photo 1
King Ocean View - Photo 2
King Ocean View - Photo 3
King Ocean View - Photo 4
King Ocean View - Photo 5
King Ocean View - Photo 6
King Ocean View - Photo 7
King Ocean View - Photo 8
1/8

King Ocean View

1 King Bed365-sq-foot room, balcony with ocean views Entertainment - 27-inch TV with cable channelsFood & Drink - Room service (limited)Sleep - A down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and deskComfort - Climate-controlled air conditioning, daily housekeeping, and heatingNeed to Know - No cribs (infant beds) or rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

34 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
ShowerSafety deposit boxTVHair dryerDeskPrivate bathroom

Standard Ocean View King

Non-refundable
All Inclusive
20% OFF$217.26

$173.81

Includes taxes & fees
Standard Room, 1 King Bed, Garden View - Photo 1
Standard Room, 1 King Bed, Garden View - Photo 2
Standard Room, 1 King Bed, Garden View - Photo 3
Standard Room, 1 King Bed, Garden View - Photo 4
Standard Room, 1 King Bed, Garden View - Photo 5
1/5

Standard Room, 1 King Bed, Garden View

1 King Bed365-sq-foot room, balcony with garden views Entertainment - 27-inch TV with cable channelsFood & Drink - Room service (limited)Sleep - A down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and deskComfort - Climate-controlled air conditioning, daily housekeeping, and heatingNeed to Know - No cribs (infant beds) or rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

34 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
ShowerSafety deposit boxTVHair dryerDeskPrivate bathroom

Standard Garden or Pool View King*

Non-refundable
All Inclusive
20% OFF$194.83

$155.86

Includes taxes & fees
Superior Room, 1 King Bed, Sea View - Photo 1
Superior Room, 1 King Bed, Sea View - Photo 2
Superior Room, 1 King Bed, Sea View - Photo 3
Superior Room, 1 King Bed, Sea View - Photo 4
Superior Room, 1 King Bed, Sea View - Photo 5
Superior Room, 1 King Bed, Sea View - Photo 6
Superior Room, 1 King Bed, Sea View - Photo 7
Superior Room, 1 King Bed, Sea View - Photo 8
Superior Room, 1 King Bed, Sea View - Photo 9
1/9

Superior Room, 1 King Bed, Sea View

1 King Bed365-sq-foot room, balcony with sea views Entertainment - 27-inch TV with cable channelsFood & Drink - Room service (limited)Sleep - A down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and deskComfort - Climate-controlled air conditioning, daily housekeeping, and heatingNeed to Know - No cribs (infant beds) or rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

34 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
ShowerSafety deposit boxTVHair dryerDeskPrivate bathroom

Superior Ocean View King

Non-refundable
All Inclusive
20% OFF$230.52

$184.42

Includes taxes & fees
Standard Room, Garden View - Photo 1
Standard Room, Garden View - Photo 2
Standard Room, Garden View - Photo 3
Standard Room, Garden View - Photo 4
Standard Room, Garden View - Photo 5
1/5

Standard Room, Garden View

2 Double Beds365-sq-foot room, balcony with garden views Entertainment - 27-inch TV with cable channelsFood & Drink - Room service (limited)Sleep - A down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and deskComfort - Climate-controlled air conditioning, daily housekeeping, and heatingNeed to Know - No cribs (infant beds) or rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

34 m2
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
ShowerSafety deposit boxTVHair dryerDeskPrivate bathroom

Standard Garden or Pool View

Non-refundable
All Inclusive
20% OFF$208.09

$166.47

Includes taxes & fees

Guest Reviews

7.2
Very Good109 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the delicious food.

Categories

Cleanliness7.4
Service7.9
Location8.0
Room Quality6.4
Amenities6.9
Value for Money6.4
Food and Beverage7.9
Overall Experience6.6

Select topics to read reviews

M
Maria de los Angeles
Verified booking
family
Standard Room
Stayed in Jun 22, 2023

"Excellent"

8.0

Helpful?
B
brian
Verified booking
Standard Room
Stayed in Mar 23, 2023

"Excellent"

8.0

We had the Vista King with an incredible balcony View. We love the rock formations in the ocean

Helpful?
B
Bruce Stephen
Verified booking
Standard Room
Stayed in Feb 16, 2023

"Good"

6.0

C

Helpful?
J
JEAN PIERRE
Verified booking
partner
Standard Room
Stayed in Feb 6, 2023

"Good"

6.0

The music at night came into our room from the area by the elevators.

Helpful?
K
Kurt
Verified booking
friends
Standard Room
Stayed in Feb 3, 2023

"Excellent"

8.0

Very disappointed with dining at the resort. Nothing was open and what was was terrible! Great that dining was available close. The property was nice and well maintained but could use a little restoration. Elevators need to be updated. Very nice swimming area; Well kept and staff was great! But the food could really improve!!

Helpful?
R
Rosa
Verified booking
family
Standard Room
Stayed in Feb 2, 2023

"Exceptional"

10.0

perfect evrything

Helpful?
D
Dean
Verified booking
friends
Standard Room
Stayed in Feb 2, 2023

"Good"

6.0

We’ve stayed here many years. We had lots of small ants in the room. Very few outlets to plug things in. Had to call the front desk for an extension cord for husbands Cpap machine. The food at the pool area isn’t the best. Josephina the server around the pool was exceptional. All in all was a great value and will stay there again.

Helpful?
R
Roger
Verified booking
partner
Standard Room
Stayed in Feb 2, 2023

"Excellent"

8.0

Bugs in the room. Food was very ordinary. wonderful view.

Helpful?
M
Micheal Dean
Verified booking
friends
Standard Room
Stayed in Feb 1, 2023

"Good"

4.0

I didn't like the fact that kids were in the adult pool and splashing water in everyones drinks. Hotel needs to be maintained.

Helpful?
M
Margaret
Verified booking
partner
Standard Room
Stayed in Jan 30, 2023

"Good"

6.0

We enjoyed the pool area and it's staff, especially Josephina, who was very attentive. We did NOT however, appreciate the music in the lobby that played until 11:00pm and the karaoke until 1:00am. We were also disappointed by the elevators that kept breaking down.

Helpful?