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7.8 / 10 Guest Rating

The Reef Playacar Beach Resort & Spa

Ave. Xaman-Ha, Retorno Sayil S/N Fracc. Playacar, Playa del Carmen, QROO, 77710, Playa del Carmen, MX

The Reef Playacar Beach Resort & Spa - main view

About the Property

Full-Service Spa and Recreational Amenities
Indulge in massages and facials at the spa, relax at the private beach, or take a dip in the outdoor pool. Stay fit at the fitness center for a balanced getaway.

All-Inclusive Dining and Entertainment
Enjoy meals and drinks at multiple dining establishments and bars. Relish a cocktail at the beach bar or poolside bar. Entertainment options are endless with onsite dining and bar choices.

Convenient Features and Event Spaces
Keep connected with free Wi-Fi, utilize the business center, or host events in the expansive conference spaces available. Benefit from amenities such as dry cleaning, 24-hour front desk services, and free self-parking.

To experience the epitome of relaxation and luxury, book your stay at The Reef Playacar Beach Resort & Spa now!

Facilities & Amenities

Full-service spa
Fitness facilities
Free bicycles on site
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Guest education on local ecosystems and culture
Boat tours on site

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. No pets and no service animals are allowed at this property.

Check Room Availability

1 night · 2 adults

Available Rooms

Superior Room, 2 Double Beds - Photo 1
Superior Room, 2 Double Beds - Photo 2
Superior Room, 2 Double Beds - Photo 3
Superior Room, 2 Double Beds - Photo 4
Superior Room, 2 Double Beds - Photo 5
Superior Room, 2 Double Beds - Photo 6
Superior Room, 2 Double Beds - Photo 7
1/7

Superior Room, 2 Double Beds

2 Double Beds291-sq-foot room, balcony with garden views Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 32-inch LED TV with premium channelsFood & Drink - RefrigeratorSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and desk; rollaway beds (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Tile flooring in roomEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking

27 m2
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Safety deposit boxTVTelephoneHair dryerRefrigeratorDesk

Superior Room, 2 Double Beds

Non-refundable
Room Only
20% OFF$152.41

$121.93

Includes taxes & fees

Superior Room, 2 Double Beds

Non-refundable
Breakfast Included
20% OFF$167.55

$134.04

Includes taxes & fees

Superior Room, 2 Double Beds

Non-refundable
All Inclusive
20% OFF$210.65

$168.52

Includes taxes & fees
Premium Room, 1 King Bed - Photo 1
Premium Room, 1 King Bed - Photo 2
Premium Room, 1 King Bed - Photo 3
Premium Room, 1 King Bed - Photo 4
Premium Room, 1 King Bed - Photo 5
Premium Room, 1 King Bed - Photo 6
1/6

Premium Room, 1 King Bed

1 King Bed291-sq-foot room, balcony with garden views Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 32-inch LED TV with premium channelsFood & Drink - Refrigerator, free minibar items, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletriesPractical - Safe, iron/ironing board, and desk; rollaway beds (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Tile flooring in roomEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking

27 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerBathrobe

Premium Room, 1 King Bed

Non-refundable
All Inclusive
20% OFF$299.89

$239.91

Includes taxes & fees
Superior Room, 1 King Bed - Photo 1
Superior Room, 1 King Bed - Photo 2
Superior Room, 1 King Bed - Photo 3
Superior Room, 1 King Bed - Photo 4
Superior Room, 1 King Bed - Photo 5
Superior Room, 1 King Bed - Photo 6
1/6

Superior Room, 1 King Bed

1 King Bed291-sq-foot room, balcony with garden views Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 32-inch LED TV with premium channelsFood & Drink - RefrigeratorSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and desk; rollaway beds (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Tile flooring in roomEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking

27 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Safety deposit boxTVTelephoneHair dryerRefrigeratorDesk

Superior Room, 1 King Bed

Non-refundable
Room Only
20% OFF$175.83

$140.66

Includes taxes & fees

Superior Room, 1 King Bed

Non-refundable
Breakfast Included
20% OFF$197.09

$157.67

Includes taxes & fees

Superior Room, 1 King Bed

Non-refundable
All Inclusive
20% OFF$241.73

$193.38

Includes taxes & fees
Premium Room, 2 Double Beds - Photo 1
Premium Room, 2 Double Beds - Photo 2
Premium Room, 2 Double Beds - Photo 3
Premium Room, 2 Double Beds - Photo 4
Premium Room, 2 Double Beds - Photo 5
Premium Room, 2 Double Beds - Photo 6
Premium Room, 2 Double Beds - Photo 7
Premium Room, 2 Double Beds - Photo 8
Premium Room, 2 Double Beds - Photo 9
1/9

Premium Room, 2 Double Beds

2 Double Beds291-sq-foot room, balcony with garden views Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 32-inch LED TV with premium channelsFood & Drink - Refrigerator, free minibar items, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletriesPractical - Safe, iron/ironing board, and desk; rollaway beds (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Tile flooring in roomEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking

27 m2
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerBathrobe

Premium Room, 2 Double Beds

Non-refundable
All Inclusive
20% OFF$266.73

$213.38

Includes taxes & fees

Guest Reviews

7.8
Very Good178 verified reviews
AI Summary

Guests highly rate the spacious rooms and frequently praise the friendly staff.

Categories

Cleanliness6.8
Service8.8
Location8.8
Room Quality8.8
Amenities7.8
Value for Money6.8
Food and Beverage5.8
Overall Experience8.8

Select topics to read reviews

I
ISABELA
Verified booking
partner
Standard Room
Stayed in Sep 14, 2025

"Exceptional"

10.0

Fue una experiencia marqvillosa tienen opcion para todos en comida la comida estuvo increible y el lugar muy hermoso y tranquilo para las personas que quieren mucha fiesta no lo recomiendo por que es mas tranquilo pero el staff tiene opciones de animación en el dia y tarde y en la noche la barra esta abierta hasta las 2 am en general todo el personal de el hotel 10/10 y el espacio y el lugar limpieza y en general 10/10 volveria 1000 veces mas alli

Helpful?
N
Nickson
Verified booking
Standard Room
Stayed in Sep 13, 2025

"Exceptional"

10.0

Awesome place and people!

Helpful?
K
kristin
Verified booking
partner
Standard Room
Stayed in Sep 11, 2025

"Exceptional"

10.0

Love the animals that roam the property

Helpful?
C
Citlaly
Verified booking
family
Standard Room
Stayed in Sep 11, 2025

"Exceptional"

10.0

Everything was perfect just the animals a little scary but other than that perfect

Helpful?
V
Valeria Anahi
Verified booking
family
Standard Room
Stayed in Sep 8, 2025

"Exceptional"

10.0

beach

Helpful?
D
David Arturo Pereira
Verified booking
Standard Room
Stayed in Sep 3, 2025

"Good"

6.0

The grounds are beautiful with a lot of wildlife and peaceful nature. We enjoyed the resort kitty Luna.We loved taking the yoga class in the mornings with such a great instructor. I would highly recommend putting coffee makers in the room. It's very disappointing when you're an early riser and need to wait till 6:30 for a cup of coffee. My other complaint is all the kids jumping and splashing pool water in your drinks in the adult swim up bar. Would recommend a pool area for kids. The food needs work along with the syrup water down drinks. Our recommendations to use more natural juice and not all the concentrated sugar juice. The gym needs alot of upgrades and would be nice if the ac worked.

Helpful?
J
Jaycob Anthony
Verified booking
partner
Standard Room
Stayed in Sep 3, 2025

"Good"

4.0

Was never advised I needed to reserve dinner prior to arriving to the property. Was told I had no option but the buffet. The food was absolutely terrible both dinner and breakfast. Had staff come in my room 2 times unannounced because I was not provided a DND sign. All bars expect for 1 close at 7pm which seems very early. Water in the shower smelled like sewer and never got even like warm. Overall I can see why there was a special price for this resort. Will not be back.

Helpful?
B
Brisent
Verified booking
family
Standard Room
Stayed in Aug 29, 2025

"Excellent"

8.0

Overall, the experience was satisfactory, with the exception of the shore, which was heavily covered in seaweed due to the prevailing season.

Helpful?
N
Nathaly Valentina Haro
Verified booking
family
Standard Room
Stayed in Aug 27, 2025

"Exceptional"

10.0

Everything was great

Helpful?
A
Allan
Verified booking
Standard Room
Stayed in Aug 24, 2025

"Excellent"

8.0

The staff were friendly and made sure needs were met. The inclusive mea

Helpful?
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