Nest Hotel Paris la Défense - MGallery Collection

Nest Hotel MGallery DISAPPOINTING!! While checking in I asked if breakfast is covered, they said yes. Next day morning after breakfast they made me sign on the bill. Spoke to the lady at reception who apologized but couldn't do anything. Next day construction work was ongoing right outside my room and the noise and disturbance didn't let me work all afternoon. When I called reception the lady said this work is going outside the hotel, we cannot do anything. I would expect a so called 5 star hotel to make customers aware while checking in if there is work right outside even if it is nothing to do with the hotel as it disturbs the hotel customers. Common sense. And be courteous to your customers don't argue for no reason! I would have gladly picked another room down the corridor or another floor had I known the issue. They offered me to change the room right in the middle of an important call which I couldn't. She didn't understand or try to understand what I was saying. Visited and stayed in hotels in and around Le Defense many times. This is the first and last time I will stay in NEST MGallery hotel. Approach road to the hotel is confusing. Taxi from CDG could never reach the hotel following maps. He dropped me few mins away under a bridge and I had to take a 10 mins walk up the stairs. At least he was polite and it was my choice given he tried his best. There are many options logistically convenient at or below this price range with much better service in Le defense.

Excellent room with amazing service

faced a lot of issues

Excellent accommodation located in a cool area and with good access to the center of Paris via transit at a nearby station.

Perfect

Nice modern hotel conveniently near Metro.

The staff and service was exceptional!

30 min train ride to the heart of Paris. Enjoyed not being in the hustle and bustle of Paris

The hotel is aesthetically pleasing overall. Our rooms wer very nice. The staff was friendly and helpful. We were allowed an early check in for one of our two rooms, which was greatly appreciated after a long flight. Our only real complaint is that although we could get an uber to the hotel, getting an uber from the hotel was nearly impossible because of how it is positioned. We probably wouldn't book again because of the distance from the city center. Other than that, it's a high quality place to stay.

I was amazed at the service spirit of the staff like a five-star hotel. I appreciate their attentiveness to their customers. Both the check-in and check-out times and the breakfast time I experienced their amazing service. When I left something in my room, they let me know quickly and clearly, and when I went to find my lost item, they were as kind as possible. I will definitely come back to this place.