Hilton Nottingham

We had wonderful time, Good facilities and services

Very central, parking just across the road Really nice breakfast. Very polite kind staff members. Pool needs a little update. Enjoyed our stay

Not as nice as I expected the Hilton to be

Everything was great, the ONLY fault i can probably mention is the Hilton sign outside a little bit bigger, but it might just be me, not paying attention where I'm walking to.

The hotel, room and food were very good - no complaints here. However the check in was awful. Apparently we had no reservation despite having a welcome email from the Hotel with confirmation of our booking. We had to wait a good 40 minutes at the reception desk whilst various phone calls were made to sort things out. There appeared to have been a breakdown in communication with Hotels. Com and the Hilton. However we were made to feel this was our problem and it was uncomfortable and embarrassing having this played out in earshot of other customers arriving to check in . We were also informed that because they eventually found us a room someone else would now not get one! They did give us a bottle of Prosecco at the end of the debacle- I needed it to calm my nerves. Feedback - please do not make paying customers feel like they are to blame for this situation and don’t leave them standing at the check in desk whilst you try to rectify your mistakes

shower in room did not drain very well, gym and pool looking a bit tired and dated, no closed door wardrobe and hair dryer lacked any power, all in all a bit pricey for same as you would get in a budget hotel although being in city centre the location was ideal for going to theatre

Stayed for 1 night with my wife, arrived and received a glass of fizz which was nice, room had to be changed from an accessibility room ( automatically assigned to us) so ended up having to pay for upgrade of £10, give room 503 which was very nice but floor was very noisy walking across it, not ideal for room below, raised this with front desk when leaving to be told the building is over 100 years old, which is fine but none of the hallways had squeaky floors, apart from that ideal location for night out in the city centre

Staff were great and hotel room was clean and comfortable. Area is good with plenty of dining options and loads to do

Its location to the royal concert hall. Staff on reception (Rotimi). Man who carried luggage to my room. Swimming pool and spa.

Comfortable place with good facilities. Room a little small for a double but the bed was comfortable. Parking a bit of a hassle but that goes with the territory as this is right in the centre of town. Nice breakfast with good service and friendly hosts.