Slaley Hall Hotel, Spa & Golf Resort

Breakfast was good.. Was not happy with scaffolding going up at our window on second day as was not told about this when we checked in. Manager did nothing to rectify the situation .

Everything

Nothing

What a wonderfully relaxing 2 day spa break we’ve had. All the staff have been extremely pleasant and helpful but special mention must go to Karol in the dining room, a lovely young man, nothing was too much trouble. What an asset to Slayley Hall!

Outdoor areas e.g walks

Dirty, the furniture, was old, untidy and marked

Breakfast, food was very good and varied. The problem we found was the age of the staff who were serving. There seemed to me to be very little training or motivation, there was quite a number of tables waiting to be cleaned. I asked for bread and it wasn’t until the fourth time of asking it arrived. The table next to me wanted poached eggs when they arrived they were cold, so they put them back. In saying all that if you are prepared to wait you will receive. It would not prevent me staying again.

We found the menu at night very limited, not an enough choice, most meals came with chips, let’s have baked potatoes and mashed potato. We could not understand why the sandwiches stopped being served at 18.00.

All the staff we dealt with were very friendly, professional and obviously enjoy working there, which makes a huge difference. Spa area was very nice, food outlets we used were very good, room was clean with a great view of the golf course. The meal in the Brasserie was superb, great steak and lamb, Ana our waitress was a great advert for the establishment, personable, professional, attentive at the right times, thank you. Ideal place for a couple of nights away, or a society golf trip, which says a lot about how well things are managed.

Fantastic night away with my 2 daughters. They loved the pool which I did also and was able to have a drink when I watched them play. Great staff throughout the hotel and a lovely meal. Would definitely come back. Absolutely fantastic.

Dogs should not be allowed in bedrooms, and should be in a dog wing, there was dog poo on hall carpet from our bedroom , not impressed at all. But our bedroom was ok

Dogs