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8.4 / 10 Guest Rating

Alexander House And Utopia Spa

Turners Hill, East Grinstead, England, RH10 4QD, East Grinstead, GB

Alexander House And Utopia Spa - main view

About the Property

Experience the perfect blend of luxury and relaxation at Alexander House and Utopia Spa, nestled in the historic charm of East Grinstead.

Indulge in Serenity
Pamper yourself at our exclusive spa, featuring massages, body treatments, and revitalizing facials that leave you feeling refreshed and rejuvenated.

Culinary Delights
Savor exceptional cuisine at AGs 3 Rosette Restaurant or enjoy in-room dining with our attentive room service. With three vibrant bars and lounges, your evenings will be filled with delightful refreshments.

Wellness and Recreation
Unwind in our indoor pool, soak in the hot tub, or challenge a friend on our outdoor tennis court. Complimentary Wi-Fi, express check-in, and valet parking ensure a smooth and enjoyable stay.

Don't miss the opportunity to experience unrivaled comfort and elegance—book your stay today!

Facilities & Amenities

Meeting rooms
Full-service spa
Fitness facilities
Express check-out
Free bicycles on site
Electric car charging station
Long-term parking (surcharge)
Free WiFi
24-hour front desk
Terrace

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation. Contactless check-in and contactless check-out are available.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.4
Excellent122 verified reviews
AI Summary

Guests highly rate the excellent staff service and frequently praise the beautiful grounds.

Categories

Cleanliness7.7
Service9.2
Location8.7
Room Quality7.2
Amenities8.7
Value for Money8.2
Food and Beverage8.7
Overall Experience8.7

Select topics to read reviews

J
Jamie
Verified booking
partner
Standard Room
Stayed in Dec 24, 2024

"Good"

6.0

Unfortunately it wasn’t the 5 star experience we are used to when staying at Alexander house when it came to the room and restaurant. The staff are all amazing though and will immediately fix any issues raised. Was just shame on first impressions when walking into a very tired room which was nowhere near worthy of a 5 star category - even if it was the basic room. We had a broken iron, broken plug sockets, wallpaper peeling from ceiling and walls, cracks apparent everywhere and just very tired woodwork/tiles throughout. Management were great and moved us to a junior suite for the trouble and were also in agreement with us. As for the restaurant, there were also issues here. We ordered the £100 cote du beouf, which not only came out to us 50 minutes after ordering, but was stone cold along with all of the side dishes. It took another 2 attempts to get this right, the second time the waiter said he didn’t even bring it out to us when he checked the temperature first. I guess third time lucky is always a charm but obviously we were waiting well over an hour by now for our food. The manager was kind enough to give us the bottle of wine we ordered on the house for the issues. We were celebrating joint birthdays (big 40) so it was a bit of a shame to experience the above, but the staff did what they could to still make it special so thank you.

Helpful?
O
Oswaldo
Verified booking
partner
Standard Room
Stayed in Dec 16, 2024

"Exceptional"

10.0

Location

Helpful?
J
john
Verified booking
partner
Standard Room
Stayed in Nov 15, 2024

"Exceptional"

10.0

Beautiful property both inside and out with nice parking

Helpful?
M
Mandeep Singh
Verified booking
partner
Standard Room
Stayed in Oct 18, 2024

"Exceptional"

10.0

Just had a wonderful stay at Alexander House. The room was amazing, the Spa was excellent and the staff were really friendly. I'll definitely return again.

Helpful?
C
Carolan
Verified booking
partner
Standard Room
Stayed in Oct 14, 2024

"Exceptional"

10.0

Great stop over close to Gatwick. Beautiful pools at the spa to help with jet lag Great dining options

Helpful?
L
Lisa
Verified booking
Standard Room
Stayed in Sep 30, 2024

"Fabulous "

10.0

Stunning

Helpful?
C
Christopher
Verified booking
Standard Room
Stayed in Sep 20, 2024

"Exceptional"

10.0

This place was better than expected no need to leave the property! Wish we did 2 nights here

Helpful?
S
Stephen
Verified booking
Standard Room
Stayed in Sep 12, 2024

"Exceptional"

10.0

Lovely hotel in beautiful surroundings .

Helpful?
J
James
Verified booking
Standard Room
Stayed in Sep 11, 2024

"Exceptional"

10.0

Couldn't fault the place. Fantastic

Helpful?
C
CAMELIA
Verified booking
family_with_children
Standard Room
Stayed in Sep 2, 2024

"Good"

6.0

Beautiful property. Pricey dining but t just ok food. Need reservations. Time rooms with late start breakfast. No under 18 allowed at any of the spa facilities which wasn’t clear on website and very much limited our experience

Helpful?
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