Best Western Escondido Hotel

Arrived early and paid the $40 early check in - waste of money! Pool was very dirty - I had to skim it myself before my kids got in. The hot tub was also dirty and cold! After the pool, we went back to our room. A/C worked well and it was too cold for us. We turned the heat on to warm up - plastic burnt smell filled the room, fire alarm went off and our room phone did not work for us to call the front desk. After calling from our cell phone, we had someone come up to give us a new room. New room smelled of cigarettes! Another, smaller, room was offered. We took it since we needed to change from the pool still. Following morning, our room keys deactivated! This was a horrible experience and we would never stay at this location again. After issues had begun on day 1, I did ask if we could cancel our stay and I was willing to find another location. I was told since it was booked by Expedia, they could not issue any refund to our stay. Oh, and they do not off housekeeping! You need anything, you pick it up yourself from the front desk!

Poor drain in the bathtub and sink. No gluten-free options at all.

Convenient and priced right. Loved our stay and will stay again

Room was a little dated, but overall a nice place to stay.

Very clean, food was great, whole check in process was easy, and great service

Great location, adjacent to shops, restaurants, and freeway entrances. Clean and spacious room with adequate amenities, although there was a whiff of a funky smell when we first got in. Fortunately, the aroma of coffee we brewed inside the room overpowered the smell. The building is a bit outdated, but overall it was a good stay.

Thank you, this was a last minute reservation and they were very accommodating.