Novotel Coventry M6/J3

Receptionist pleasant enough, the room however was a major let down for the £110 paid. My 4 year old son got hold of some rubbish under the bed which had not cleared before we got there. Some small pieces of bubble wrap which thankfully my 1 year old daughter didnt get hold off!! Followed by an empty 1lt bottle of juice drink and a silicon wrist band. Such a poor level of cleaning to start with, which made us feel like the room was dirty and not been cleaned, let alone my annoyoce that our daughter could have swollowed the bubble wrap if we were not paying attention. There was dust everywhere including the glass shelving in the wardrobe next to the tea and coffee tray, which again made it feel dirty. The iron burn mark upon entering on the carpet, the bathroom silicon was showing mould, the walls where grubby particularly inside the seperate toilet room. The television remote was not working with the TV either. The bed was comfortable enough and the sheets felt and looked clean. We were very tired and if I am honest as it was only the one night stay, we just slept and got up and left asap in the morning but we were pretty disgusted. Everything beyond the reception area looks so tired and run down. The car park and hotel outside area looks unkept and first impressions were poor at best. Not impressed by this hotel chain that I once considered to be respectable and wished I had booked somewhere else.

The hallway was very dirty and had a misty and mould smell

Visited and asked for a different room front reception decided they would sort it,manager came over and shouted at the employee making her feel uncomfortable,manager complained saying it was fully booked where as reception had said they had rooms available,manager was very rude to staff and definitely shouldn’t be managing a place like Novotel speaking to his staff in such a disrespectful manner.

Fire alarm at 3am, for an hour as the fire alarm could not be reset.

Fantastic as usual. Love this place.

Arrived at hotel late, noticed in the morning the fire alarm in bedroom was covered with a plastic bag! Major health and safety issue!

Staff were excellent. Room was little dusty round window. Shower pressure wasnt the best. In places could feel springs in mattress, but actually slept very well

Hotel was fine, dinner menu did leave some room for desire, the menu just didn’t really seem very cohesive.

Brilliant stay for the weekend. Free parking, lovely breakfast & evening meal. Comfortable bed, iron & hairdryer if needed. Very clean

Welcome stopping point just off the M6 motorway. Updated decor throughout makes it a very pleasant and comfortable stay. However the stairwells reveal the age of the building and needs a lick of paint.