Econo Lodge Knoxville West - Turkey Creek

No breakfast

Cigarette burns on bedspread, terrible mattress, scummy looking bathtub, walls in poor repair and unpainted. Felt as if I was in a slum.

The place is very outdated and could use a major overhaul

Na

The couch was stained and dirty, the floors were not swept. The TV didn't work, phone in room didn't work, no wifi password.

Very dirty hotel

Absolutely nothing! A prostitute propositioned me within 15 minutes of my arrival. The property is 50 yards from the interstate and traffic was loud all night. The bottom of the bathtub was delaminated and dark gray from who knows what. The pillows were flat as a pancake. People knocked on my door after midnight and almost got themselves shot! Worst experience I’ve ever had in a motel! To top it off instead of refunding the second day I had booked, they charged me for a THIRD day! I’m sure I will play hell getting my money back. Btw booking.com is proudly displayed in their lobby. If I were you I would disassociate myself from this property as soon as possible if you wish to maintain your reputation at all.

Everything!

When i got to hotel it was 1am and i was extremely tired. My 9 y/o already passed out in car. Made reservations by they ended up getting canceled by hotel for other reasons but front desk manager was very friendly and could tell i was exhausted so put me in a room that had to be opened by him since outside keycard didnt work. Room looked nice at first glance. My daughter walked to first bed and plopped on top and passed right back out. I went int bathroom and it was beyond disgusting. Tub enamel was peeling off on inside sides, bottom was stained black, mold on shower curtain and all over ceiling. After getting all out electronics plugged up for the night, I pulled the bed covers back to fond burn holes on my bedsheets and pillow case and has one side stained yellow. Pulled all bedding off and checked for signs of bed bugs and lucky saw none, nor no cockroaches. Threw covers back on bed, propped front door and ran down to car and grabbed pillow and blankets. Slept ontop of hotel covers. If it had not been 1am I would have requested a refund and kept driving until i found a room. Definitely not worth the $80.00 I paid.

Everything

Friendly staff always smiling and accommodating

No problems to speak of