ibis Paris Porte d'Italie

Nice

L'hôtel était niquel, propreté rien a dire et personnel super sympa Merci

Chambre en face de l'ascenseur, tres bruyante, impossible de dormir avec l'ouverture / fermeture des portes. J'ai appelé 4 fois, on ne m'a meme pas proposé de changer de chambre.

This hotel is a little outside Central Paris, but access to the Metro is a 10 minute walk through a rather nice park (although finding the right exit from the park can be taxing). Staff were efficient and friendly, and rooms exactly as you would expect in an Ibis. It was excellent value for money - and the evening meal was the best value we've had for some while.

Very short stay. It wasn't easy finding the reservation at the front desk, and it took a long time. People at the desk were cooperative.

The original booking was before covid19. We were unable to get a refund but got a coupon instead. And now we decided to use the coupon after 3 yrs. I booked 4 family rooms (few months before) since its a group of 4 families. I called hotels.com customer service since I have a complicated situation with one of the rooms. I was referred to call directly the hotel. I called the number of the hotel and talked to a representative named Rudolf. It was the worst customer service ever. I was trying to explain to him the situation of one of the rooms: Before covid, this room is for 2 adults and 1 child (3yrs old) but after covid, it became 2 adults, 1 child (6yrs) and a baby (1yr). I was asking him if it was okay since the room was for only 3 persons and as far as the baby is sleeping in the adults bed, the baby is free to stay. I told him that I also talked to hotels.com and he answered, "Are they the one making your rooms?" I was shocked. I still try to talk nicely to him but he was just rude all the way. And then in the end he said that he is not working in the hotel itself but in booking services. He is not even the person I need to talk to. So he referred me to talk to the hotel itself. So I talked to the hotel and problem solved. During our stay: the rooms are small, its so warm even if there is an AC (I also talked to the reception about this), cleaning personnel are very rude and mad when you try to ask them about something. Lastly, towels are dirty and always missing.

Smelly rooms dirty cups staff were nice though

Good budget hotel in Gentilly. There isn’t much going on nearby but it is a c.10min walk to the nearest RER stop and a few stops into central Paris.

lieu de reception was exemplary beautiful.location and parking was top

Unfriendly staff, no facilities nearby, no English channels on tv, restaurant with limited availability and picnic menu