Best Western Plus Ottawa Kanata Hotel and Conference Centre

This is a very clean establishment. Beds and pillows were comfortable. Staff very pleasant and helpful. Lots of free parking. Good having a restaurant attached to the hotel. Have stayed here before and would again.

Fire alarm at 3am - somebody got drunk, spilled alcohol around and set up fire, according to receptionist next day. People were evacuated and waited outside until 4 am while firefighters checked building. We were allowed to return to our rooms after. Strong smell of smoke from ventilation not very comfortable to sleep with... 1 day Internet did not work due to issues from Rogers. Had 3 stays at this hotel last year - always were issues with wi-fi Internet. Bad coverage in the second building located further away from Robertson street. If we do not consider fire event - quite average and old hotel, I would say motel, needs renovation. Location is good - gas station, plaza with several restaurants and Metro/LCBO etc within walking distance just across the road. Breakfast is good. Restaurant is ok. Adult massage parlor is 30m away. But it is quite, no issues from that side :)

Good breakfast and close to the job we were doing.

Every thing was fine.

Great location, friendly personel, excellent restaurant accessible from inside the hotel.

The first thing you come upon at the check in is cigarette butts snd garbage. The planters were full of dead flowers. Our room was dark and dingy. The furniture was in rough shape The bathroom door had dings in it. The wall paper was peeling up. And there was no fan. For 608.06 for two nights there’s no way this a r was up to that price. We use Best Western Plus a lot but we will not recommend or te visit this one.

Fantastic service. Pool was great. Lots of things walking distance

Overall good