Quality Inn & Suites North-Polaris

Good Overall service.

The only point of frustration was their early checkin fee.

The workers

Nothing

The beds were comfortable

Staff was rude

The staff were amazing!

The property is pretty outdated but it was a really good value and it was clean. The room setup is weird but it did have everything that was advertised.

It is outdated

There wasn't much to like about this place; it was very disappointing.

I booked and paid for a double queen room in advance, and was told when we arrived that they ran out of double queen rooms. This left us with a king bed with a fold-out bed. The fold-out bed was so terrible (thin, lumpy mattress that looked it like it had been there for 20 years), that my 10-year-old refused to sleep on it. The pillows on the king bed were also a joke, and looked smaller than what most hotels use as throw pillows. The pillows were so punny, I initially thought the maid had forgotten to leave pillows in the room. When I asked to be moved for our 2nd night, I was again told they were sold out of double queen rooms, despite this being what I paid for with my booking. The room smelled like vinegar, the floor of the breakfast area was sticky (my shoes stuck to the floor every time I moved), and the tub was cracked and gross. Everything about this hotel was cheap and run-down, avoid this place at all costs!

THIS WAS THE MOST PLEASANT HOTEL STAY I HAVE HAD IN A LONG TIME.

THERE WAS NOTHING I DID NOT LIKE.