Best Western Plus Butte Plaza Inn

Very clean, great breakfast. Beds so comfy and sheets were amazing

Nothing

Good access from interstate and centrally located.

Not as nice as the ratings suggest. Floors are sticky and filthy. Hot tub was way too hot and filthy. Pool was cold. Slightly above decent breakfast. Facility just seems a little out dated and underwhelming.

The facility had a power outage. The rooms were very tight and a guest found a disgusting item in their nightstand which grossed me out to know our rooms weren’t checked over well

I stayed for one night and it was a restless night of sleep. My air conditioning didn’t work well and I was in a room where road noise was an issue. All I wanted was a refund for the issues. Instead, I was given 500 points for inconvenience. That is a pathetic resolution. That’s the amount of points you should get if your lamp doesn’t work. Not your air conditioner. Based on that cheap effort, I will definitely not stay here again. However, I did talk to a couple of people here and I was assured I would be getting a refund. It’s been a week and still nothing. I’m hoping someone finally takes care of this

Room was quiet and comfortable

N/a

Hot tub was out of order.

Hot tub was broken and not available.