Hampshire Court Hotel & Spa

all anazing staff brilliant dillon and ben and scott and stephen and lacey and the chef shy and all reception staff awesome and bar staff brilliant food great and drink was nice and cold and resonable thanks team

everything

The staff were really lovely and helpful. I couldn't fault them. The room was nice and clean. The breakfast was really nice. The swimming was nice but can get crowded quite quickly l

The only slight issue was with the room; there was no AC and the room was quite warm and the fan provided didn't really do much to help.

Location close to town centre

Booked two rooms, stayed on hottest weekend of year my air conditioning not working. Hotel response sorry we don't have maintenance at weekend! On arrival toilet and shower dirty. Asked for it to be cleaned when, partially cleaned shower toilet remained untouched. Stayed 3 days no change of sheet at all. In fact don't think they cleaned the room at all. This is not the worst second room for my 81 year old mother with mobility issues so asked for accessible room. This hotel version of that is comical. Had to get lift to first floor, room at end of very long corridor, virtually at the end, so you have mobility issue this hotel make you walk longer. Then the bathroom was a joke. Difference between mine and the accessible room 1) they removed the bath so more space 2) shower has curtain instead of glass doors but exactly same size 3) pull down chair you have to qualify for world strongest man to be able to get into seating position. Breakfast self service food barely warm. Very very poor. Reported issues no response. Not good customer service at all.

Friendly staff, really nice food and comfortable rooms.

The only thing I would say is this, the basin in the room I occupied was cracked probably because it was fairly old going by the looks of the waste water fitment.

Rooms were large clean and well equipped Staff were very helpful Would definitely return

The bedroom and en suite bathroom were lovely. Very clean. The air conditioning was very welcome in the heat wave.

I wasn’t very impressed with the spa facilities and the steam room was out of order which we weren’t informed about. Very odd layout. The relaxation room was lovely but did feel the outside space needed some more umbrellas.