Hotel El Convento

Loved this historic hotel right in the middle of Old San Juan, within walking distance of many Old San Juan attractions, restaurants and bars. We returned our rental car prior to checking into the hotel based on reviews which said it was a challenge to drive and find parking in Old San Juan - and couldn’t be happier! If you want to immerse yourself into the ambience and architecture of Old San Juan and savor the excellent dining options nearby, this hotel is an excellent choice. The historical building and beautiful rooms were well worth the price. The free coffee in the morning and wine/cheese in the evening at the terrace overlooking Old San Juan was amazing. As an additional perk, we availed of the option to spend a day at the beach at a sister property in Isla Verde (Marriott Courtyard). The staff was courteous and always helpful.

Beautiful hotel in Old San Juan. Near to historic spots, next to the church, and restaurants. Rooms were cool and updated. Loved the atmosphere. Would definitely book here again❤️

Location, beautiful building. Wonderful wine and cheese welcome. Complimentary morning coffee on the veranda.

Not enough washcloths (just one). One pillow covered in lint and hair.

Great facility and accommodating staff

Simple breakfast way overpriced

Location, history and staff

Breakfast was included… only allowed eggs, one piece of toast and one meat. Also allowed two drinks… one glass of juice and one cup of coffee. You were charged for second cup of coffee, yet if you went to central hall the coffee was free. Also the service in the restaurant ranged from great to terrible.

We had an amazing stay here. The staff were friendly, accommodating, and helpful. The hotel is beautiful and very centrally located, the restaurant food is delicious. I would absolutely stay again!

Set in the heart of old San Juan, El Convento is an oasis of beauty and hospitality. Its convenient location gets you to the major attractions quickly. The rooms are very comfortable and immaculate. The AC is wonderful after a day's walking in the old town. The basilica and park are literally across the street. Both the bar and restaurant are excellent. I loved the tuna tartar. As if this wasn't enough, there is the staff. From check-in to check-out, the staff is exceedingly professional and personable. My spouse and I enjoyed every minute in this truly remarkable hotel.

This historic hotel is absolutely beautiful and well located with many amenities such as the 5 p.m. wine and cheese reception. We had room 419; it seemed sort of small but very well remodeled since the building used to be a convent. The employees seemed unmotivated such that I wondered if a contract negotiation was going on. The instruction manual said that if you wanted maid service to put out the door hanger which said "Privacy Please" on the other side. Unfortunately, it said "Privacy Please" on both sides so when we went out in the first morning we did not put it out. When we got back hot and tired our room had not been serviced yet. I discussed this at the front desk but there was not much we could do (and they were unaware of the door hanger) so we declined service that day. When we went to the bar to get our welcome mojitos they said that they could not make mojitos that day because they did not have mint. I thought "well send someone three blocks to the SuperMax to buy it!!!" We ended up having mojitos without mint instead. For two mornings of our four night stay employees walked up and down the stairs talking loudly at 7:15 a.m. apparently carrying equipment and woke us up. Not the greatest experience for a restful vacation.