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9.2 / 10 Guest Rating

Thompson Zihuatanejo, A Beach Resort, by Hyatt

Playa La Ropa S/N, Zihuatanejo, GRO, 40880, Zihuatanejo, MX

Thompson Zihuatanejo, A Beach Resort, by Hyatt - main view

About the Property

Escape to the luxurious Thompson Zihuatanejo, A Beach Resort, where elegance meets relaxation.

Spa and Wellness: Indulge in a blissful retreat at our full-service spa, offering rejuvenating massages, body treatments, and facials that will leave you feeling refreshed and alive.

Recreational Amenities: Dive into leisure with three stunning outdoor swimming pools, play a match on our outdoor tennis courts, or stay fit in our comprehensive fitness center, all set against a beautiful backdrop.

Gourmet Dining: Savor exquisite cuisine at CENIZA, one of our two acclaimed restaurants, or enjoy in-room dining with our limited-hours room service. Unwind with a signature drink at our vibrant bar or poolside lounge, taking in the stunning views.

Book your stay today for an unforgettable experience at Thompson Zihuatanejo!

Facilities & Amenities

Full-service spa
Boat tours nearby
Fitness facilities
Parasailing nearby
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

Available Rooms

Suite, Lagoon View (Plunge Pool) - Photo 1
Suite, Lagoon View (Plunge Pool) - Photo 2
Suite, Lagoon View (Plunge Pool) - Photo 3
Suite, Lagoon View (Plunge Pool) - Photo 4
Suite, Lagoon View (Plunge Pool) - Photo 5
Suite, Lagoon View (Plunge Pool) - Photo 6
1/6

Suite, Lagoon View (Plunge Pool)

1 King Bed1048-sq-foot individually furnished room, balcony with lagoon and pool views Layout - Separate sitting areaRelax - Private plunge poolInternet - Free WiFi Entertainment - 24-inch plasma TV with premium channels, pay movies, iPod dockFood & Drink - Room service (limited), minibar (fees may apply), and free bottled waterSleep - Premium bedding, turndown service, and bed sheets Bathroom - Private bathroom, shower, bathrobes, and designer toiletriesPractical - Safe, free newspaper, and laptop workspace; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-Smoking, pet friendly

97 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneHair dryer

Lagoon Suite With Plunge Pool

Non-refundable
Breakfast Included
20% OFF$817.46

$653.97

Includes taxes & fees
Suite (Swim-Up) - Photo 1
Suite (Swim-Up) - Photo 2
Suite (Swim-Up) - Photo 3
Suite (Swim-Up) - Photo 4
Suite (Swim-Up) - Photo 5
1/5

Suite (Swim-Up)

1 King Bed535-sq-foot individually furnished room, balcony with beach views Layout - Separate sitting areaRelax - Private poolInternet - Free WiFi Entertainment - 24-inch plasma TV with premium channels, pay movies, iPod dockFood & Drink - Room service (limited), minibar (fees may apply), and free bottled waterSleep - Premium bedding, turndown service, and bed sheets Bathroom - Private bathroom, shower, bathrobes, and designer toiletriesPractical - Safe, free newspaper, and laptop workspaceComfort - Climate-controlled air conditioning and daily housekeepingNeed to Know - No cribs (infant beds) availableNon-Smoking, pet friendly

50 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneHair dryer

Suite - Swim Up

Non-refundable
Room Only
20% OFF$609.2

$487.36

Includes taxes & fees

Swim Up Suite

Non-refundable
Breakfast Included
20% OFF$652.46

$521.97

Includes taxes & fees
Suite, Beachfront (Plunge Pool) - Photo 1
Suite, Beachfront (Plunge Pool) - Photo 2
Suite, Beachfront (Plunge Pool) - Photo 3
Suite, Beachfront (Plunge Pool) - Photo 4
Suite, Beachfront (Plunge Pool) - Photo 5
1/5

Suite, Beachfront (Plunge Pool)

1 King Bed1207-sq-foot individually furnished room, balcony with ocean views Layout - Bedroom and sitting areaRelax - Private plunge poolInternet - Free WiFi Entertainment - 24-inch plasma TV with premium channels, pay movies, iPod dockFood & Drink - Room service (limited), minibar (fees may apply), and free bottled waterSleep - Premium bedding, turndown service, and bed sheets Bathroom - Private bathroom, shower, bathrobes, and designer toiletriesPractical - Safe, free newspaper, and laptop workspace; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-Smoking, pet friendly

112 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneHair dryer

Beach Suite with Plunge Pool

Non-refundable
Room Only
20% OFF$1,172.94

$938.35

Includes taxes & fees

Beach Suite With Plunge Pool

Non-refundable
Breakfast Included
20% OFF$1,252.69

$1,002.15

Includes taxes & fees
Suite, 2 Bedrooms, Lagoon View (Lagoon) - Photo 1
Suite, 2 Bedrooms, Lagoon View (Lagoon) - Photo 2
Suite, 2 Bedrooms, Lagoon View (Lagoon) - Photo 3
Suite, 2 Bedrooms, Lagoon View (Lagoon) - Photo 4
Suite, 2 Bedrooms, Lagoon View (Lagoon) - Photo 5
1/5

Suite, 2 Bedrooms, Lagoon View (Lagoon)

1 King Bed and 2 Queen Beds1204-sq-foot individually furnished room, balcony with lagoon views Layout - Separate sitting areaRelax - Private plunge poolInternet - Free WiFi Entertainment - 24-inch plasma TV with premium channels, pay movies, iPod dockFood & Drink - Room service (limited), minibar (fees may apply), and free bottled waterSleep - Premium bedding, turndown service, and bed sheets Bathroom - Private bathroom, shower, bathrobes, and designer toiletriesPractical - Safe, free newspaper, and laptop workspace; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-Smoking, pet friendly

112 m2
Sleeps 4
1 King bed (151-180 cm wide)
2 Queen Bed (150-160 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneHair dryer

Two-Bedroom Suite With Lagoon

Non-refundable
Breakfast Included
20% OFF$1,517.63

$1,214.1

Includes taxes & fees
Suite (Thompson) - Photo 1
Suite (Thompson) - Photo 2
Suite (Thompson) - Photo 3
Suite (Thompson) - Photo 4
Suite (Thompson) - Photo 5
1/5

Suite (Thompson)

2 King Beds1465-sq-foot individually furnished room, balcony with ocean views Layout - Separate sitting areaRelax - Private plunge poolInternet - Free WiFi Entertainment - 24-inch plasma TV with premium channels, pay movies, iPod dockFood & Drink - Room service (limited), minibar (fees may apply), and free bottled waterSleep - Premium bedding, turndown service, and bed sheets Bathroom - Private bathroom, shower, bathrobes, and designer toiletriesPractical - Safe, free newspaper, and laptop workspace; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-Smoking, pet friendly

136 m2
Sleeps 4
2 King bed (151-180 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneHair dryer

Thompson Suite

Non-refundable
Room Only
20% OFF$1,953.09

$1,562.47

Includes taxes & fees

Thompson Suite

Non-refundable
Breakfast Included
20% OFF$2,025.91

$1,620.73

Includes taxes & fees
Suite, 2 Bedrooms, Garden View (Garden) - Photo 1
Suite, 2 Bedrooms, Garden View (Garden) - Photo 2
Suite, 2 Bedrooms, Garden View (Garden) - Photo 3
Suite, 2 Bedrooms, Garden View (Garden) - Photo 4
Suite, 2 Bedrooms, Garden View (Garden) - Photo 5
1/5

Suite, 2 Bedrooms, Garden View (Garden)

1 King Bed and 1 Queen Bed1100-sq-foot individually furnished room, balcony with garden views Layout - Separate sitting areaRelax - Private plunge poolInternet - Free WiFi Entertainment - 24-inch plasma TV with premium channels, pay movies, iPod dockFood & Drink - Room service (limited), minibar (fees may apply), and free bottled waterSleep - Premium bedding, turndown service, and bed sheets Bathroom - Private bathroom, shower, bathrobes, and designer toiletriesPractical - Safe, free newspaper, and laptop workspace; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-Smoking, pet friendly

102 m2
Sleeps 4
1 King bed (151-180 cm wide)
1 Queen Bed (150-160 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneHair dryer

Two-Bedroom Garden Suite

Non-refundable
Room Only
20% OFF$991.09

$792.87

Includes taxes & fees

Two-Bedroom Garden Suite

Non-refundable
Breakfast Included
20% OFF$1,072.44

$857.95

Includes taxes & fees
Room, 1 King Bed - Photo 1
Room, 1 King Bed - Photo 2
Room, 1 King Bed - Photo 3
Room, 1 King Bed - Photo 4
Room, 1 King Bed - Photo 5
1/5

Room, 1 King Bed

1 King Bed650-sq-foot individually furnished room, balcony with garden views Layout - Separate sitting areaInternet - Free WiFi Entertainment - 24-inch plasma TV with premium channels, pay movies, iPod dockFood & Drink - Room service (limited), minibar (fees may apply), and free bottled waterSleep - Premium bedding, turndown service, and bed sheets Bathroom - Private bathroom, shower, bathrobes, and designer toiletriesPractical - Safe, free newspaper, and laptop workspaceComfort - Climate-controlled air conditioning and daily housekeepingNon-Smoking, pet friendly

60 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneHair dryer

King Room

Non-refundable
Room Only
20% OFF$427.35

$341.88

Includes taxes & fees

King Room

Non-refundable
Breakfast Included
20% OFF$518.28

$414.62

Includes taxes & fees
Suite, Terrace, Ocean View - Photo 1
Suite, Terrace, Ocean View - Photo 2
Suite, Terrace, Ocean View - Photo 3
Suite, Terrace, Ocean View - Photo 4
Suite, Terrace, Ocean View - Photo 5
1/5

Suite, Terrace, Ocean View

1 King Bed1100-sq-foot individually furnished room, balcony with ocean views Layout - Separate sitting areaRelax - Private plunge poolInternet - Free WiFi Entertainment - 24-inch plasma TV with premium channels, pay movies, iPod dockFood & Drink - Room service (limited), minibar (fees may apply), and free bottled waterSleep - Premium bedding, turndown service, and bed sheets Bathroom - Private bathroom, shower, bathrobes, and designer toiletriesPractical - Safe, free newspaper, and laptop workspace; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-Smoking, pet friendly

102 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneHair dryer

Suite with Terrace and Ocean View

Non-refundable
Room Only
20% OFF$1,082.03

$865.62

Includes taxes & fees

Suite with Terrace and Ocean View

Non-refundable
Breakfast Included
20% OFF$1,172.94

$938.35

Includes taxes & fees

Guest Reviews

9.2
Exceptional115 verified reviews
AI Summary

Guests highly rate the friendly and attentive staff and frequently praise the immaculate service.

Categories

Cleanliness8.3
Service9.8
Location9.3
Room Quality9.3
Amenities8.8
Value for Money9.3
Food and Beverage9.3
Overall Experience9.5

Select topics to read reviews

J
Jose FranciscomxMX
Verified booking
couple
Standard Room
Stayed in May 25, 2026

"Exceptional"

9.0
Helpful?
A
AnnausUS
Verified booking
couple
Standard Room
Stayed in May 22, 2026

"Wonderful!"

10.0

Wonderful in every way- location, design, staff, facilities, dining.

Nothing - tho moveable picks or net needed updating !

Helpful?
M
MariausUS
Verified booking
solo_traveller
Standard Room
Stayed in May 20, 2026

"Perfect"

10.0

Everything

Nothing

Helpful?
S
SandracrCR
Verified booking
couple
Standard Room
Stayed in May 5, 2026

"Exceptional"

10.0
Helpful?
J
JennifercaCA
Verified booking
couple
Standard Room
Stayed in Apr 19, 2026

"staff are totally amazing at this resort. The beach is amazing and so are the pools. It can be challenging for children"

9.0

The beach is beautiful and so is their location. Many of the other hotels are on hills and require a lot of climbing to get up to their facilities. However, you need to be careful about what room you get at this property.

we were originally put into a two bedroom penthouse, LPH2 and bats frequent the place in the evening and there is bat poop there daily basis the hotel moved us to another two bedroom, but it was not together. It was one room up and one room down, and we ended up having to pay more so very important. You choose your room carefully. I would highly recommend the room rooms that are on the beach.

Helpful?
E
EdgardomxMX
Verified booking
family_with_children
Standard Room
Stayed in Apr 14, 2026

"Excelente hotel y personal"

10.0

Es un hotel de primera clase, estoy muy contento con el mantenimiento y atención que se recibe me gustaría que mejoren en el menú del restaurante y veo elevados los precios con respecto a las porciones.

El precio de la comida en los restaurantes elevado el servicio del taxi al aeropuerto excesivo me gustaría que dieran ese servicio incluido seria un plus. Un precio especial para cliente frecuente me gustaría.

Helpful?
S
sheilausUS
Verified booking
couple
Standard Room
Stayed in Mar 8, 2026

"Very Good"

7.0
Helpful?
C
CayusUS
Verified booking
couple
Standard Room
Stayed in Mar 5, 2026

"Exceptional"

10.0

oceanfront

Helpful?
B
BernardusUS
Verified booking
couple
Standard Room
Stayed in Mar 4, 2026

"A truly exceptional stay in every way — we look forward to returning again soon."

10.0

We had the most fantastic time at the Thompson Zihuatanejo. This was our third time staying here, and once again it exceeded all expectations. The food was incredible, the location is absolutely beautiful, and the staff were warm, attentive, and made our stay feel truly special. We can’t wait to come back again.

There were honestly no negatives from our time at the Thompson Zihuatanejo. It really is a spectacular place in an equally spectacular location.

Helpful?
S
ShmuelusUS
Verified booking
couple
Standard Room
Stayed in Mar 2, 2026

"Exceptional"

10.0
Helpful?
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