Novotel Wolverhampton

Great location

Rooms very nice and quiet

Very good hotel and staff

Good

The rooms are

So for is good

The rooms were not ready when we arrived at1:30 but we did get our rooms at 2:45. The lobby was good and the bar was open so no big issue. Staff were very welcoming especially Sharon who went upstairs to see if our rooms were ready. Breakfast in the morning was really good!

The early check in/out was great at no extra cost. The checkin lady asked me if I had paid because and said that she couldnt see my details online. She came across as very aloof. When coming back from a night out at around midnight - I was approached by an undesirable man whilst waiting for the lift. I ignored him when he was talking to me-he had previously been standing by the recepton desk when I entered the building. I did not feel safe in the hotel at that moment when I was approached by this stranger. When I went down for breakfast the next morning after waiting on my own for 5 minutes before being acknowledged to be seated. I gave the waitress my room number and then she asked me if I had paid? After eating some fruit I then went to get a full English breakfasrt. There were no hash-browns or mushrooms and I asked if some was coing out in which I was told 10 minutes. I got up a few times whilst eating my breakfast to check if anymore had been bought out to the eating area and was able to get a hash brown. I had to wait until I was on my second plate of food to get some mushrooms. There are

Polite and helpful reception staff. Comfortable room which was clean. Bed very comfortable. Reasonable selection from the menu for an evening meal and the food is prepared well. Breakfast caters for all needs from full English through to continental and vegetarian with a good selection of fruit.

Real nice place ill be back