Holiday Inn Champaign by IHG

Last minute travel changes. The staff and facility were wonderful. Hat's off to Melissa for her patience and professionalism!

Very helpful staff, close to U of I

Breakfast was just ok

Location was good for what we booked for.

Booked specifically bc it said onsite parking and restaurant/bar for our later evening arrival / not wanting to get back out after checking in. Parking all around hotel said you will be towed if you park there and had to park in overflow parking across the road. The bar / restaurant was closed (it was 6:45pm on a Friday night). The elevator closest to where we had to park was broken. Our phone in our room was broken so had to walk back down to get extra linens for the pull-out sofa bed. There was a large group there for some sort of conference. They were loudly up and down the halls until at least 4am (when we had to get up), we heard hallway chatter and slamming doors all night long. Not a very comfortable, restful stay to say the very least. And not like we could notify front desk with a broken phone. We will not be back.

Correct

Le bruit dans le couloir

Had I known the pool wasn’t heated and very cold and there was no hot tub I would have booked else where. Very disappointed in this but that’s not the hotels fault. That’s my own fault for not looking into it more.

All of the staff were helpful and accommodating, especially Julie and Jay at the restaurant! It was a busy night but they were fantastic!