Hayfield Manor

Everything at the Hayfield Manor was impeccable. They paid attention to every detail and some one was always available to open a door or answer a question. My wife and I also thoroughly enjoyed the spa experience with the tea following being a nice treat. I want to thank everyone at the hotel who made our stay feel like home for our trip.

Our experience at the Hayfield Manor Hotel was nothing less than stellar! The dedication and efficiency of the staff and the attention to the most minute detail is what sets this fine hotel apart from many others. Our room was lovely and spacious and the hotel's grounds and dining accommodations were equally impressive. The concierge group receives special praise for attending to each and every query or request. We would, without hesitation, recommend this fine establishment to any and all who are seeking a 5-star holiday.

Absolutely beautiful!! The room was lovely and comfortable with everything we could ask for - shower and separate tub, towel warmer, soft robes, everything for a pot of tea (including milk), turn-down service, gorgeous views. The staff was so lovely - special shout-out to all of the valets, and Orla and Alice in the dining room. The breakfast was delicious and had everything you could ask for. Tea by the fire, piano music at night. Honestly, it far exceeded expectations!

Amazing staff, beautiful facilities.

Das Frühstück war sehr gut; auch das Abendessen war gut.

Der Zustand des Hotels und unseres Zimmers. Waschtischarmaturen und Kaffeemaschine waren defekt und wurden auch auf unseren Hinweis nicht repariert. Der Heizkörper war voller weißer Ablagerungen; auch diese wurden trotz Hinweises nicht beseitigt. Es scheint dort niemanden zu interessieren, in welchem Zustand sich die Zimmer befinden. Viele Zimmer sind direkt zum Parkplatz gelegen (auch Superior-Zimmer). Aufgrund der schlecht isolierten Fenster war die Geräuschkulisse morgens und abends störend. In einem 5-Sterne-Hotel wäre eine Sauna zu erwarten gewesen. Der Fitnessraum ist ungenügend ausgestattet.

My son and I recently visited the Hayfield and enjoyed every moment. The staff is caring and kind and it feels like a family! The rooms are large and comfortable. The food was exceptional and served deliciously hot. We had lunch one afternoon and we had spectacular soup and truly the best burger I have ever had! We enjoyed the hot tub, steam room and pool and used it multiple times. My son had a great massage treatment as well. Beautiful surroundings and located near the university, we walked there many times and enjoyed the serene setting and birdsong. I can’t say enough about our experience at the Hayfield ! We will be back soon! It was wonderful!

I have stayed several time here before so was disappointed to see the lack of the 5 star treatment . Our room was clean and lovely . We got our dressing gowns out to go to the spa . I expected these to be sprinkling white and soft . Instead we had a greyest hard gown . We went out to the jacuzzi and while there notice the the surround was unkept and dirty looking ,glass window not cleaned in a while, paint coming off pillers and furniture . There was a piece of chewing gum under one of the seats on the ground and was still there the next morning . We went then to the steam room to find hair in the drain . I went out to get someone but no one about . On the ceiling of the pool there is black mole ! Our dinning experience left me a bit cross . Our dinner was included in our package . When we were finished dinner ( which was only ok ) we left to go out to the bar at this stage the waitress said in a loud voice that we must pay . I explain that it was included and only then did she look it up . The following morning breakfast left me unimpressed . My husband order the full Irish when was as dull as the picture of it below . I tried some of the scones and as a baker myself can tell you there were not that days . Hard and lacked taste . I did mention this on check out and did get a email back . Overall I think the place has got complacent .