Mercure Joinville Prinz

I have stayed at the Mercure in Joinville every month, in the last two yeas, for business and it is aways a great experience. Although the hotel is a bit old and it is currently under renovation, the service is really good and makes it the best hotel in town. One episode that made me write this review has happened recently. I have lost my phone inside to the hotel, between breakfast and check out... and when I realised I was without the phone I became extremely worried believing that someone has taken it. With this situation at hand, the staff was fantastic. Enzo and Daniel at the front desk, helped me to calm down, get my computer, log in to apple find and finally find the phone at the parking lot They were mote than professional, they were kind and helpful. Therefore, I confidently recommend anyone who is going to Joinville to stay at the Mercure.

Great breakfast and selection of food - Staff were all very helpful and professional

no facilities to change clothes beside the pool

Ótima localização região agradável residencial com vários restaurantes e próximo ao Shoping

Acima das expectativas para um hotel Mercure. Único detalhe, falta espelho grande no quarto.

Hotel padrão 2 estrelas no máximo! O que safas e o bom atendimento. Pequeno almoço horrível! Café das máquinas 90% água!

Very bad room. Awful illuminated. Small and hard beds. No light on the shower space. The TV in the middle of the way, improvised on a small table. Uncomfortable work place. Old equipment. No power outlet in the bedroom near the beds. Very slow internet.

Hotel bastante confortável, muito bom café da manhã e excelente localização, próximo ao centro e na rua de vários restaurantes.