Holiday Inn Bulawayo by IHG

They gave me their worst room at the Holliday Inn Bulawayo even though I paid the maximum amount per night. It was room. 153 located above the cooling machines and motors of the washing machines that run almost all night. I could not sleep. Never agree to take room 153 or 253 or 353 or 453 etc. even if you are offered it for free! They did not want to give me minimal compensation for the mental anguish just a few fruits ...

It is a brilliant place to be, it is quiet and I had a pleasant stay there. My first room could certainly do with a revamp of the shower system.

it was awesome and clean

We stayed at Holiday Inn early April 2022, and were impressed. It is a well run establishment in all aspect of good management. Staff politeness is impressive, and they are helpful in all ways. Keep it up Holiday Inn Bulawayo.

The pillows are the most uncomfortable pillows we have a used. The Aircon made so much noise we could not sleep we ended up switching it of and opened the balcony door to get some air. The food is good

very nice

Friendly and helpful staff.

Very clean and comfortable.

The staff could not see the payment for the Room which was made online and therefore they said the booking was not paid and yet it was paid. It took an extra call from Expedia to convince the staff that the booking was paid and somehow on the same call staff failed to confirm that the breakfast for two was already paid, only for the 2 guests to be shocked with the news that they are getting no breakfast. The breakfast for two was not served and yet it was paid at Expedia. Terrible customer care.

The area is very clean and refreshing. There is need to repair some of the facilities especially tapes in the bathrooms