Holiday Inn Bolton Centre by IHG

Reception and bar staff are always super friendly.

Unfortunately, this was our third stay at this Holiday Inn, we were really disappointed at how much it had gone down hill in the 18 months since our last event/stay. Air con has been decommissioned as the powers that be above thought it too expensive, leaving us super uncomfortable for our entire stay with temperatures between 24-28, adding that we were on the fourth floor with just a tiny window that opened minimally. We had two fans and a cooling machine, all just blowing around hot air, it was just so uncomfortable. Breakfast after the first night sleep, we discussed how the quality of the food had changed since previous stays, watery beans, hash browns super dry, one big bottle of honey (plus other items) which were passed around all guests, just a germ nightmare. Breakfast this morning, after plating up our full English and sitting down eating it, other guest came over to us and advised us that the sausages were raw, we had both water one sausage, we cut into the second sausage and the were indeed completely pink… absolute disgrace! We were told to write our contact details on a piece of paper, which also included other guests details, we hope to hear from the hotel as we really do want to discuss our concerns, this is a short breakdown… and we are not complainers at all!

Close to town centre very clean and comfortable

Made the booking for some relatives and they were very happy with everything.

Location.

Unhelpful and unfriendly staff. Not thoughtful in any way. Facilities aren't excellent. Almost got trapped between bathroom door and sink corner. Such tiny bathrooms. Requested room type unavailable and you gave me a drink voucher to compensate.... we are a couple and u thought one voucher was relevant.

Stay was nice and in the morning was greeted by lovely staff who sorted breakfast out and made sure I had everything I needed before checking out. Top people.

Location

Small bathroom- door doesn’t open fully