Novotel Sunshine Coast Resort

Excellent location. Friendly staff, great service !

The rooms were found to be different than shown in the picture. The jacuzzi was out of order

The staff were amazing! Every single person I interacted with was helpful and polite.

First the beds were terrible, they have mattress protectors on them like a child, now I understand why however cover that up not with a tiny piece of fabric then a sheet, make sure the guest can not see it or feel it. Also the bed linen was so stock standard white it was so underwhelming walking into the room. The hotel manager needs to look at this and work out in their budget if they can fix this (I was once a hospitality manager for Hilton). The room was so tired and dated also the bathrooms were awful. Now for the price I expected so much more, like a lot more, if the price per night was alighed with the room appearance and feel I would not have felt like this. THIS IS A BEAUTIFUL RESORT such amazing grounds yet the rooms and the common areas really let this place down. The wow factor could have been amazing yet it was dull and I was left feeling like I paid so much money for this. The hotel dinning while nice was basic.

Enjoying kayak and sailing, swimming and spa all in side the property

I can’t say nothing it’s all perfect for me

Breakfast was good and location was excellent

The resort needs some maintenance done - one of the posts on our porch was not attached to the ground therefore it was unsafe.

Room is nice but not much space to eat inside for 2 people if you want to eat in the room when it's raining outside.

Layout of the suite was good and location and grounds were great

Suite 142 had peeling paint around the entrance door , and needed to be refreshed inside. Some of the tiles in the shower were loose and one morning there were bits of concrete that had come loose under my feet. For over $1000 for 3 nights I would have thought the suite would have been better maintained. This was disappointing,