Best Western Plus Brookside Inn

Breakfast options were good, the breakfast staff was pleasant, and the restaurant area was bright and cheerful in the mornings. Didn't use the sauna, but it looked nice. Bed was large and comfy, with lots of fluffy pillows. Always good to have a microwave, coffee machine, and fridge in the room on extended stays.

I found a man's socks and boxers rolled up in a bundle underneath a stool in my room the night I checked in, which was disgusting, to say the least. The door latch in my room was also broken (which they eventually fixed). Worst of all - the friends I was traveling with heard and saw a mouse in each of their 2 rooms on 2 consecutive nights. The mouse even dropped onto one of their beds. When they complained (very politely) to management at the front desk, they were yelled at, accused of lying, and basically asked to leave the hotel, with no refund offered for the sleepless and miserable 2 nights they spent there (the AC in one of their rooms also didn't work, btw). I have never seen such atrocious customer service at any hotel in my life.

We were on the road to Northern CA from Oregon. We spent one night at Milpitas and chose this hotel. It was a very pleasant stay. Everything about this hotel was good. The king room was very spacious. The bed was very comfortable. The breakfast was very tasty, and they served it on China not on paper plates. Very classy. Loved this hotel. Definitely will stay again.

El desayuno y la camada era comoda

La tina estaba sucia tenia manchas negras de humedad dejare fotos de la pared limpia y las 2 paredes sucias de la regadera la cortina dela ventana tenia una mancha roja la ventana no cerraba y la carpeta super sucia

Check in was very fast. The bed was large and comfy. The breakfast was good.

Clean Room, environment is quiet and staff were helpful.