Best Western Plus Brookside Inn

Best continental breakfast. Cappuccino machine and waffles! Clean rooms, very well kept, clean carpets, nice front desk folks. Great location.

Staff was friendly

Front desk attendant was very nice and helpful. I also liked that there was a happy hour and breakfast

Walls kinda thin

Rooms very clean and great breakfast

This is our favorite hotel in the San Jose area. It’s safe and conveniently located near freeways and restaurants. The staff here are always friendly, helpful, and professional. 10/10

Front desk Susan was very friendly and helpful. She let me check in early. That was such great customer service. I was an emotional wreck and she helped me with my phone issues. Listened to me as I really was about to break. Kudos to such great compassion and empathy going above and beyound!!

Easy access & in excellent condition

Could be a little cleaner. The halls and rooms smell like cigarette smoke. The rooms aren't all that clean, especially the carpet. On the plus side, each room has a microwave and mini-cooler. They have complimentary breakfast. And the staff is incredibly nice and helpful.

The breakfast was excellent, definitely one of the best parts of the stay. However, the overall condition of the property needs improvement. The room and hallways had a strong unpleasant odor, likely from the old carpets, which should really be replaced with hard flooring. The walls could also use a fresh coat of paint. The bedsheets were stained, which was very concerning, and overall the room felt just okay. With a few important upgrades, this hotel could provide a much better experience.

Watch out that 15 bucks overnight parking at the facilty