Delta Hotels Durham Royal County

Lovely, quiet hotel close to old Durham. Staff were very friendly and helpful, and particular kudos to those working the evening shift in the restaurant and bar.

Just an on the spur decision to visit Durham great place like a mini York

Good value, very comfortable pillows

I attended a wedding not to far from the hotel, so when I came to check in, front of desk was warm and welcoming,friendly atmosphere, house keeping staff very friendly, room was over the riverside, beautiful views, room was clean, and fresh, beds were very comfortable. Bathroom very clean and spacious.Temperature controlled room, which made it amazing when it was rather warm when we had come back later on. Definately recommend! ❤️

Our stay at Delta hotel was top class , would definitely book again.

One particular male staff member quite assuming and condescending. When we asked re electric car charge points his response was ‘oh I wouldn’t get an electric car !’ . Extraordinary !

The main problem was the lift not working throughout our stay and we were on the 3rd floor. Also there were 2 coachloads of guests staying and the breakfast experience was very poor. On one day we had to queue, there was hardly any food and lots of uncleared tables. The room was clean and staff helpful but there were not enough to cope with the numbers. Our bathroom door was difficult to open from the inside which was a safety concern. We reported it as urgent but it was not fixed.

Hotel need a complete revamp as the condition is worn out at best. The elevator was not working in the main wing so we were forced to walk up two floors, take the connection skyway to our block and then walk up or down the stairs in that block to reach our floor, which was very exhausting and tedious. When using the entrance across the street in the riverside block to save ourselves from climbing the stairs we were quite curtly told that the entrance is only for staff and that customers are required to undergo the ordeal on climbing multiple staircases to reach the other block.

I don't think I like anything about this hotel. Didnt think I will write a bad review for a Marriott hotel. I had staged in different Marriott hotel around the world but this one is horrible. Mouldy stink in the bath area. The room is so small that if anyone who is claustrophobic should stay away. We had booked breakfast for one day, which is £15 per person. Coffee was horrible, baked beans, eggs and bacon were all out, no one cares to refill it until we asked. It was only before 9, we were not that late. If anyone do stay there, there are cafes near the hotel, only 3 mins walk, they sell full English breakfast around £10, or a bacon and egg bap at £6, very nice and fresh

Filthy room with leftover adult gummies under the vanity. Disgusting bathroom with black mold all around sink, and rusty handles in bathtub. Please avoid.