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8.8 / 10 Guest Rating

The Palace of the Lost City at Sun City Resort

Sun City Resort, Moses Kotane, North West, 0316, Moses Kotane, ZA

The Palace of the Lost City at Sun City Resort - main view

About the Property

Indulge in Luxury at the Full-Service Spa: Treat yourself to massages, body treatments, and facials at the onsite spa for a truly relaxing experience.
Exciting Recreational Amenities: From safaris to a casino and golf course, this hotel offers a range of activities to keep you entertained throughout your stay.
Culinary Delights and Entertainment: Enjoy international cuisine at the hotel's multiple restaurants, or unwind with a refreshing drink at the bar or poolside.

Explore the wonders of The Palace of the Lost City at Sun City Resort, where luxury meets adventure. Book now for an unforgettable experience.

Facilities & Amenities

Meeting rooms
Full-service spa
Fitness facilities
Arcade/game room
Nightclub
Parasailing on site
Free WiFi
24-hour front desk
Terrace
Garden

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Reservations are required for golf tee times and massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.8
Excellent113 verified reviews
AI Summary

Guests highly rate the incredible staff and frequently praise the beautifully decorated rooms.

Categories

Cleanliness8.3
Service9.8
Location9.7
Room Quality8.8
Amenities9.3
Value for Money7.8
Food and Beverage6.8
Overall Experience9.8

Select topics to read reviews

L
Lester
Verified booking
family_with_children
Standard Room
Stayed in Oct 6, 2025

"Exceptional"

10.0

Superb, elegant, family centric hotel.. my little kids loved it!

Helpful?
S
Sian
Verified booking
family
Standard Room
Stayed in Sep 23, 2025

"Good"

6.0

We came yo the palace at the end of our holiday around South Africa. This is a huge property and it has alot for families to do and enjoy. The problem is to figure out how to get to things and book activities you need an app. This app is not available for the Australian Apple and Google stores so we couldn’t download it and there is just an expectation that that’s what you will do, so there is no information available anywhere in your room, the foyer, internal tv system for you to learn as a guest. It took us a couple of days to figure this out. The food at the palace - breakfast, pool side and weekend buffets is very good but expensive by South African standards. Also if you have a child under 9 you can’t eat at any of the restaurants in the Palace - which is a bit rude noting it’s a family hotel. You have to catch a bus (which is free and regular) to the shopping centre and eat in a food court or go to another one of the hotels. I object to doing that when I am paying over $400 a night! The options in the food court aren’t healthy and we got food poisoning at the Greek restaurant- which has no Greek food on the menu besides a Greek salad which isn’t a Greek salad. That was honestly one of the worst meals I have ever had. Also be aware that you share all the facilities like valley of the waves etc with all the other hotels and time shares on the property and day visitors to the property. It has a lot of potential but needs a major revamp as rooms etc are tired.

Helpful?
R
rory
Verified booking
Standard Room
Stayed in Aug 20, 2025

"Exceptional"

10.0

Amazing stay, staff were incredible space and venue's stunning. Stay again when back SA.

Helpful?
B
brendon
Verified booking
Standard Room
Stayed in Aug 4, 2025

"Exceptional"

10.0

Great place and people

Helpful?
H
Hugh
Verified booking
Standard Room
Stayed in Jul 26, 2025

"Exceptional"

10.0

A truly special place. So beautifully decorated and designed. The room was truly lovely and the views amazing. Incredible Buffett for breakfast. Wonderful staff

Helpful?
T
Terri
Verified booking
family
Standard Room
Stayed in Jun 30, 2025

"Excellent"

8.0

The property was beautiful and breakfast was amazing. The front desk staff was so helpful and went above and beyond. If you are in any kind of hurry dining not the place to be. We ordered hot chocolate even from room service. After an hour still never received.

Helpful?
S
Sharon
Verified booking
Standard Room
Stayed in Jun 27, 2025

"2 nights at the Palace "

10.0

Had a brilliant stay at the Palace. The breakfast was excellent so much choice and Robert playing the piano was lovely, he is so talented and friendly, he played a few notes of my husbands favourite song when requested. Service was top notch. Would stay longer next time.

Helpful?
E
Eman
Verified booking
family
Standard Room
Stayed in Jun 18, 2025

"Exceptional"

10.0

Very friendly Clean Safety Location

Helpful?
S
Stephanie
Verified booking
Standard Room
Stayed in Jun 17, 2025

"Excellent"

8.0

This resort really had it all! It’s beautiful and spacious. The staff are very friendly. There are so many options for dining all day long as well as activities and relaxation. We visited during winter which is off peak season. I expect if you go during the high tourist season it will be so busy

Helpful?
F
Florentino
Verified booking
family
Standard Room
Stayed in Jun 8, 2025

"Exceptional"

10.0

My family and I stayed at this resort last week and we were absolutely blown away by the experience. From the moment we arrived, the staff was incredibly helpful and genuinely friendly, always greeting us with a smile and going out of their way to make sure we were comfortable and well taken care of. The property itself was breathtaking, beautifully maintained grounds, stunning views, and peaceful surroundings that made it easy to relax and unwind. Whether taking a walk trough its trails or enjoying the sunset, every corner of the resort felt like a slice of paradise. I truly can’t say enough good things about this place. Highly recommended for anyone looking for a memorable and serene getaway!

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