Staybridge Suites Memphis East Cordova by IHG

There was no pool or hot tub open nor breakfast as advertised on their outside sign. The tub has rust and hair still in the shower.

No signage, no one in the lobby upon entering. Sign on front desk reads pool closed , no breakfast. Had to wait 10 min for an employee to show up. Desk guy said no smoking property but the hotel reaked of cigarette and marijuana smoke. Wanted a cash deposit of $50 but no receipt was given. Hotel was hottt. Took 2-3 hours just to cool rooms off. 1st room checkin smell horrible, very hot, room & hallways smelled of smoke. Bed was full of hair and sheets had stains and cigarette burn marks. Went to front desk to change rooms, 3rd floor room given - hallways dirty, smelled of fresh smoke. new room was completely hot and took 3 hours with window open and air on lowest setting to cool off to bearable temperature. shower drain was clogged as tub filled up from a 10 min shower. Check out was a breeze when desk guy showed up- handed me back the deposit with same cash given. Will not stay here again.

Air Conditioning did not work properly. Remote to television did not work. Pool was closed, No Breakfast.

The parking lot and lobby were dark. The room had cigarette ashes and a mildew smell in the bathroom

Location good.. No breakfast, pool closed, says no pets, but I did see a dog in the hallway. ants in the room, coffee pot with molded coffee. underwear folded in the couch. spilled water on floor, wiped with towel and towel turned black.

The property surrounding did not appear to be safe. A lot of people appeared to loitering.

No breakfast and the pool was closed.

The amenities were not open- pool. There was no breakfast. The location was fine for my trip. The front desk lady was a little rude when I checked in.

This hotel should be put out of business the rooms are very disgusting. I found old urine in the toilet, uneven floors through out the room, smoke detector pulled out of ceiling, no plate in microwave, smoked room, broken toilet seats in both rooms, food on walls. I was to scared to sleep in the bed. The owner got very nasty with me he told me to leave call the police if it wanted to just get out until I told him I will exspose the pictures if we didn't get our money back so my advise don't use this hotel they are not clean at all. Enter at your own risk.

We enjoyed this property very much!!! The only thing that would have made it better was if the hot tub was open and if they had free breakfast. The room was very nice and I love the layout with the living space separate from the sleeping area.