Novotel Lake Crackenback Resort & Spa

Property was excellent. Location perfect We have been coming to Crackenback once or twice a year for over 15 years, will there ever be consideration given to loyal repeat customers?

Fantastic stay complete with wildlife, good weather and spectacular sunsets. Room very comfortable. Only dissapointment was that the restaurant was closed in the evenings (food in the bistro was very good, but more limited menu and not the same ambiance as lakeside restaurant)

Great location and friendly staff.

For the money that we paid for the accommodations it’s nothing special

Good

Beautiful studio apartment. Loved the heated floors and absolutely adored the kangaroos and deer out the back

Relaxing, scenic, fresh, peaceful, quiet,

Lake Crackenback Resort is amazingly beautiful. I love this place. Each time I’ve stayed the accomodation has been modern, clean, comfortable, and well equipped. All rooms have great views. Nature is at your doorstep. It’s pricey but worth it!

Despite the wet weather, we had a great time at the resort. Lots of walks and animals to see. Breakfast included was ok. No housekeeping during the stay which was odd.

Beautiful location; chalet itself nice but no wifi; no clothes hangers; no batteries in aircon remotes; tennis courts in dangerous disrepair- ran into falling, rusted metal surrounding/enclosure; clearly no maintenance in a very long time; breakfast was always cold (ie the ‘hot’ food; shrivelled mushrooms; cold ‘toast’; cold roasted tomatoes; dinner really average despite cost; oysters not fresh - stuck to shell.). If l were an owner, I’d be worried about the quality of services offered by resort. I wouldn’t return.