Novotel Bogor Golf Resort & Convention Center

日常を忘れる綺麗で豪華なホテル。リンス（コンディショナー）はない。レストランのイタリアンは事前予約がベター。英語のできる従業員が多く、隅々まで綺麗に清掃してくれる。かつ、ランドリーも安く、問題なく仕上がる（仕上がりも早い：翌日の18:00頃）。空港ピックアップもお願いできる。

Never stayed in the Novotel that has lowest standard like this one. Everything is quite old. Can not be consider as a 4 stars hotel. The breakfast is standard. The Kids Playroom is dirty, all the toys are dirty. The hotel area is so big but they have this tiny swimming pool that only can fit for a few people.

My wife and I stayed over at Novotel Bogor for two nights (29/4 to 1/5). We liked the environment there. Very peaceful, nice greenery, with some animals in the garden. Relaxing feel as though we were in Bali. The staff were helpful and polite. When we checked in, the tv in the room was not working well. The hotel staff did some trouble-shooting but still could not fix the problem. Hence, the staff changed the tv to a new set. Areas to improve: 1. Wide variety of buffet spread but too few vegetarian dishes. 2. Good to label vegetarian dishes to make it easy for vegetarians. 3. As there were limited vegan options, I ordered fried noodles with vegetables and it was way too salty. Hate to waste food but didn't have a choice as the fried noodles was inedible. 4. Room door was misaligned. Cannot be closed properly. Had to use force to slam shut the door. With the card key, we were unable to open the door a few times. Had to seek help from hotel staff. 5. Deposit box in the room was faulty.

One of the worst stay in Novotel chain that I ever been. Service was really slow, cleanliness was questionable. Room phone is broken. Given smoking room even though requested non smoking in hotels.com. Overall was bad expirience. I would rather stay the hotel next door than this so called 4 stars hotel.

Happy

Quite nice hotel in the lobby, hallway but not the room, awful condition, first thing to check when you get into your room is whether the toilet seat is pinching toilet seat or not. Can’t believe they’re too cheap to replace the cracking toilet seat.

Dissappointing when check in. Arrived at 1pm, but had to wait until 3pm for the room after constant reminder to the reception from 2pm. Slow response from the staff.

In general, it's probably fair to say that Bogor doesn't have the conveniences of Jakarta. This is a great hotel by Bogor standards but maybe not so great by international standards. Common areas are fine, but my room which was supposed to have been an upgrade from the standard room was generally run down, had an ant problem, low water pressure and the toilet area definitely needed renovation. The plus side was the golf course and lush garden area. Breathtakingly beautiful.

Grounds and buildings are absolutely uniquely beautiful and you could easily spend your whole holiday never leaving the site. Rooms are spacious and well appointed, just some general maintenance required for routine wear and tear. Air conditioning is not very cold. Room service takes forever to come - allow an hour. Fitness and pool staff - amazing. Spa staff - rude and very unprofessional

Aircon not working. Had to use fan to cool down as rooms were not available and no offers from the hotel