Best Western Fort Lauderdale Airport Cruise Port

I stayed here for two nights prior to my cruise. When I phoned from home to find out about the shuttle, I was placed on quite a long hold, and the customer service was not very polite. I was a bit worried about staying here. However, when I arrived at the airport and I called Best western to arrange for shuttle pick up, the lady who answered was polite and gave me instructions to get to terminal one, which is just outside the doors from baggage claim. You turn left, follow the signs to station E. There you see a lot of shuttles already waiting. Best western uses the candlewood suites white shuttle and I waited for up to 30 minutes for the shuttle to arrive. The shuttle was packed like sardine but fortunately, Best western was the first stop. The room and premises are clean and tidy, even though they are doing some renovation. The bed and pillows were very comfortable. Front desk was polite and helpful. Wifi is excellent and free. Complementary continental breakfast is served from 7 AM to 9 AM. It is an average breakfast but enough to start your day off: coffee, milk, almond milk, yogurt, egg and cheese, omelette, sausages, hashbrowns, a waffle maker, some pastries, oatmeal, and juices. You do not have to pay for the shuttle from the airport but if you want to take a shuttle to the cruise port, Best western tells you to contact All Stars Tours and Transportation and it cost $15 plus tax. There is no Safe or swivel chair in the room. I would have enjoyed a swivel chair. The mini refrigerator is quite large by hotel . There is a swimming pool. It is conveniently located to shops and restaurants. Next-door there is a McDonald’s. Beside that there is a gas station. And beside that there is the Valley Large mall with Dollar Tree, Subway, Wendy’s, Dunkin’ Donuts, a Chinese restaurant, a Mexican restaurant, etc. All within five minutes of the hotel. Housekeeping was quite good. Since I stayed here for just two nights, the second day they came into the room (you have to be present in the room) to change towels and to empty the waste baskets. If you are a Best western rewards member and you request extended checkout there is no $15 fee. Otherwise you will have to pay $15 so it pays to become a Best western rewards member and it’s free to sign up.

It’s always a pleasure to stay at this hotel whenever my family and friends come to go on our cruise, it’s convenient to everything and the staff are really nice and helpful. We will definitely be back again when we go on another cruise in a year!!❤️❤️

Room was average. The hotel doesn't really have an airport shuttle. They have a shuttle from another brand pick up guests, but the other brands guests have priority so you may have to wait for several trips before you will be picked up. Took over an hour before pickup.

We stayed here prior to a cruise vacation. The shuttle picked us up at the airport in a timely fashion with a friendly driver. The hotel is undergoing renovations so it made navigating through it around the workers a little challenging. The majority of the staff were wonderful. One person stood out as an exceptional person and went above and beyond for us…Karyl Zapata, front desk We did have a cleanliness issue which was brought to the attention of several employees and no resolution was ever discussed. It was to be escalated to a manager but never done. The pool was great. The breakfast was average but was enough to keep us from getting “hangry”. The location has many restaurants and some shopping within walking distance which is very convenient We have stayed here multiple times and I would recommend it to anyone for an overnight stay prior to a cruise vacation as it offers everything you need and a convenient location!

We booked in advance a handicap accessible room. Their definition of that kind of room is a bathtub with a grab bar. We traveled with someone who needs the walk in shower. Very important aspect of booking this type of room. You must book your shuttle in advance or the guy at the front desk gets a little snippy with you. We booked our hotel on a third-party website and it did not tell us that. They do have a shuttle to the cruise port, but it is with a third-party and you must contact them to book it.

Great

The place is a dump, Its in the midst of renovations and it looks like an abandoned 1 star hotel. The hallway carpets are disgustingly filthy. There are no baseboards in the hallways, the stairwells are scary. Our room smelled like cleaning products. The reception is rundown. Front desk in indifferent. The review automatically checks off Atmosphere, rooms, cleanliness and service although I disagree with all of them I cant change them.

Nice room

He was stuck in traffic but understandable

Easy to get to. Shopping was walking distance away.