Four Seasons Resort Sharm EL Sheikh

From the moment we were picked up from the airport, the service and hospitality were exceptional. The resort is only a few minutes away from the airport, which made the arrival especially easy and comfortable. The property itself is beautiful and genuinely feels like a destination in its own right. The beach was one of the highlights of our stay: gorgeous, peaceful, and well equipped with plenty of loungers and cabanas. Service at the beach could occasionally be a little slow, but the overall experience remained very pleasant. We enjoyed the resort so much that we had no real desire to leave and explore elsewhere in Sharm El Sheikh. Our room was spacious, private, and pleasantly secluded, with its own small gate and terrace. The bathroom was also generously sized and easily accommodated two people with more than enough products and makeup. The food was excellent across the resort, and we made a point of trying almost every restaurant. A special mention must go to the team operating the golf carts, which were available around the clock. They were consistently warm, friendly, helpful, and genuinely funny. More broadly, everyone we encountered made a sincere effort to make our stay feel memorable and personal. Overall, it was a magical and deeply enjoyable stay, with only a few small opportunities for improvement.

Some aspects of the room did feel slightly dated, particularly the older phone and the lack of more modern controls for the lighting and air conditioning, but this did not affect the comfort of our stay. The only area that felt noticeably weaker was the coffee offering. For a resort of this level, it would be wonderful to have more options beyond espresso-based drinks, such as filtered coffee, V60, pour-over, or a small selection of specialty brews.

Breakfast was perfect, the staff were very cooperative, the venue was, and the food was also very good

Nothing,

الغرفة جدا مناسبة بكل تفصيل فيها ولو كان في مراية كبيرة مقابلة للبلكونة لينعكس الفيو وييستمتع الساكن بشعور انه بين المنظرين

My experience with Four Seasons Resort Sharm El Sheikh as a corporate client was deeply disappointing and has significantly affected my trust in the property's commercial and financial management. To be fair, the operational teams on-site were professional, supportive, and committed throughout our conference. The event operations staff worked hard to accommodate our requirements, and the service delivered during the event itself met the standards expected from a luxury hospitality brand. Unfortunately, my experience with the Sales and Finance departments was the exact opposite. Over an extended period, I faced repeated difficulties obtaining a clear, accurate, and final invoice reflecting only the services and items actually received and utilized. Multiple charges were disputed, and several invoices included items that did not belong to our account. Rather than receiving transparent clarification and prompt resolution, many of our concerns were ignored, delayed, or dismissed. What was most concerning was the apparent unwillingness to adhere to the contractual terms as agreed. Instead of applying the contract consistently, there appeared to be selective interpretation of clauses whenever financial disputes arose. As a corporate client managing a major event, I expected professionalism, transparency, and accountability. Instead, I found myself repeatedly defending legitimate concerns and requesting basic documentation that should have been readily available. The overall impression left by the Sales and Finance teams was one of inconsistency, poor communication, and a lack of respect for contractual obligations. At times, raising valid concerns seemed to result in being treated as a problem rather than as a valued client seeking clarification. For individual leisure travelers, the resort may provide an excellent experience. However, based on my experience as a corporate customer, I cannot recommend Four Seasons Resort Sharm El Sheikh for conferences, corporate events, or large-scale business engagements where accurate billing, contractual compliance, and financial transparency are essential. Luxury hospitality is not only measured by beautiful facilities and excellent service on the ground; it is also measured by integrity, transparency, and professionalism when handling clients' contracts and financial matters. Unfortunately, this was where my experience fell far below expectations.

Huge territory, spacious modern rooms. Staff was super caring and attentive, trying to predict every possible need. We were travelling with a 1.5 yo girl, and when we moved in, we had diapers, shampoos, wet wipes - everything we needed for a baby, and the diapers were exactly the right size. When they noticed that our daughter slept in our bed, they brought a special fence. When they saw that we used a kettle to sterilise baby bottle, they brought a bottle steriliser. And all that without any request from us, just being attentive and preempting our needs.

The only issue was that the territory is quite steep with lots of stairs to get anywhere and the funicular (effectively an elevator) was not working throughout the entire stay, which made us take long walk arounds with a baby stroller