Elysium Noosa Resort - MGallery Collection

What can we say we had the most brilliant time here, the staff were amazing and went above and beyond in everything. The room we had was huge and the toiletries in the bathroom were of a high standard. We had breakfast included in our room rate and thus too was good quality Nice touch being greeted with champagne on arrival

We had the most beautiful stay at Elysium on Friday night. From the moment we arrived, everything felt welcoming, relaxed and genuinely special. Our pool view room was absolutely stunning beautifully presented, spacious, and so peaceful. Waking up to that gorgeous view over the pool made the stay feel extra luxurious and relaxing. A huge thank you to Anshay, Janice, and Lilah you were absolutely amazing. Your warmth, professionalism and friendly energy made such a difference and really set the tone for our stay. It’s rare to come across staff who make you feel so genuinely cared for, and you all did exactly that. We truly appreciated the exceptional service and can’t wait to come back again. Thank you for making our stay so memorable.

Beautiful resort, with absolutely stunning facilities. The staff were fantastic, room was clean and comfortable. The location was wonderful with direct access to Hastings Street for restaurants and shopping.

A fantastic stay of 2 nights. Cannot fault anything other than the toilet seat ( seat wasn’t right sized for the bowl)😂 Right from when we arrived. Young Bellhop/Valet super friendly and welcoming. Front desk full of smiles and helpful. Loved the free glass of bubbles while checking in. Makes you feel special and appreciated from the start. We were in a river view king and it was one of the best laid out rooms we have ever stayed in. it had a simple classyness about it that made it very comfortable and enjoyable. Breakfast rocked as did the pool area and spa. We will return and highly recommend

Location Cleanliness Staff were amazing & helpful The extra little things like daily champagne and juices complimentary Late check out is 12

All great

Room for improvement to rate 5-Star, but based on interaction with Mgr, it’s clear the desire to improve is there. I originally rated this a 2/5 experience. That said, following my conversation with mgr Aymen about several issues/concerns, he accepted feedback with patience and grace. He acknowledged my concerns and did not try and make excuses. His intentions are clearly to create a true 5-Star experience. I hope he’s successful! His handling of my feedback significantly improved my review. Aymen clearly understands customer experience and customer service. He could not have been nicer. Pro-tip: When booking, request a high floor facing the pool

Loved it, but there are things missing for a 5 star rating. The renovated rooms are beautiful. The location is absolutely perfect. Things lacking: 1. In check-in, the team member checking us in, didn’t explain anything. Breakfasts; where the pool was; activities; status recognition for Gold Accor membership; inclusions for Accor membership / Accor Plus. The concierge on arrival watched us struggle with our own bags up the stairs. No offer to take them from myself or my husband. No welcome drink on arrival (we would have said no anyway, but no offer). Breakfast is expensive at $65pp. You can eat up the road at so many cafes and food in the cafes is great. Best parts: The location was perfect. The renovated rooms are lovely. The pool was great. Some of the staff were great.