Microtel Inn & Suites by Wyndham West Chester

Nothing. The cleaning lady was nice but could not speak English very well but she did a good job cleaning the room.

TV in room was green it took 2 days to get a new one. The breakfast was a joke in a brown bag. The banana was black. They are still living in the COVID crap. The hotel needed upgrades throughout. The staff could not find a maintenance man that was on call. The shower head was about to fall out of the wall. The bed was a disgrace and hard as a brick. This place is piss poorly managed and really should be shut down. I have been a Wyndham member for over 26 yrs. It is a disgrace to the Wyndham chain.

Shirley at the front desk is a shining star. Her genuine warmth and professionalism is everything someone in hospitality should strive for. She made me feel welcomed and cared for. I did not find any bed bugs in our room, the primary reason we did not leave immediately.

OMG, where to begin? Our guest room was clean; no complaints about the housekeeping staff's work. But it looked like a room that was in the midst of minor cosmetic repairs gone bad. The bathroom ceiling had been patched but not painted. The tissue box holder was missing from the wall. The tile molding installation appeared to have been done by a five-year child. And the toilet was dirty upon arrival -- more it appears from stagnant water. The molding on the walls in the guest room appears to have been adhered with mortar and it was smeared everywhere. The room may have been recently painted, as evidenced by the splattering of paint on the phone, the clock, the countertops and the beige box ottoman. One wall appears to have been spot painted with either the wrong color paint or the wrong paint finish than the existing paint. The smoke detector had been removed but not replaced. What the heck? The fitness room is dark and scary, with no visibility from the hallway. From a female guest perspective, that is a crime scene waiting to happen. It would be impossible to leave that room if someone wanted to block another person. The vending machines were both broken. Suffice it to say, this will be my one an only Microtel by Wyndham stay. Perhaps my last Wyndham hotel stay in general.

Location, quiet

No window screens, cold tile floors, no bath tub stopper, blotches of white paint in bath room walls, room door difficult to close and open, no bedside table lamp, sub par breakfast choices, strong odor of chemical spray when entering room on first day.

nice beds

no breakfast except to go bags, leaking bathroom ceiling. no do not disturb pacard. only 1 trash can in bathroom room was not ready for early check in as requested

Nice mirrors

One room had a roach in it and the other room had stains on the bed

Location and bed

No hot water, ceiling leaking, kids upstairs jumping at 3am. My room was by the staff supply room and steps. If you stay dont get room 201. Awful. Mold

Everything

Nothing