1 N Branch Road, Cuba, New York, 14727, Cuba, US
Designated Smoking Areas
Complimentary Full Breakfast
Featured Amenities
A stay at Econo Lodge Cuba I-86 places you in the heart of Cuba, within a 5-minute drive of McKinney Stables of Empire City Farms and Genesee Valley Greenway State Park.
1 Queen BedInternet - Free WiFi and wired internet accessEntertainment - 20-inch TV with cable channelsFood & Drink - Refrigerator and microwave Sleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Desk, phone, and iron/ironing board (on request); rollaway beds (surcharge) available on requestComfort - Air conditioningNon-Smoking
1 Queen Bed, Nonsmoking, Accessible
$146.67
Guests highly rate the convenient location and frequently praise the friendly staff.
Nothing positive to report on
The advertised ‘breakfast’ was a few bagels and a small selection of sugary cereals When I asked for cereal from an empty bin, I was told, ‘I forgot to get more’.
The location is very convenient and the area is super nice, however the cleanliness is subpar. The room smelled like a dusty dog when we walked in so we had to shut off the air conditioner and open the window. We could not use it the entire stay because it made the room smell terrible. There were some sort of stains on the sofa and chair in the room, possibly chocolate - well hopefully. The shower did not drain properly so you stood in ankle deep water until you were done. We thankfully had sleeping bags and did not have to use the blankets, we just slept on top of them. It seemed like the person running the front desk also lived there with his family which was a bit strange. There were no other hotels in the area so we didn't complain but it's definitely not somewhere we would stay again and we're not boujee type of people but this was pushing it for us. It also smelled like cigarette, dog, and mild whiffs of marijuana in the hallway although the rooms were non smoking rooms. Just something to keep in mind if you have allergies or small kids.
Big event weekend so they were full. No place to move to. Refrigerator did not work. Room smelled like a dead body. I had to buy and use most of a can of Fabreeze. Excellent bed and hot water. Good/friendly staff.
We filed an official complaint with Choice Hotels. My husband & I checked into the room and it was completely disgusting and smelled of mold or something of the like. I opened the window and left for half hour or so. We came back, but it still smelled horrible so I told the clerk we would not be staying there. One of the managers said, "I told so and so not to cook in there last week." Um, there's no stove so what was he cooking? On top of that there were shady people everywhere. Some were partying in a van in the parking lot and more partying out back (WITH the 2 MANAGERS and the front desk clerk). While speaking to one of the managers, one person ran through the lobby screaming the grill out back was on fire! I did not feel safe, and after explaining to the managers that I could not stay there, the GM spoke to me (with his feet on the desk) and was extremely rude stating, "he would not refund my money." He offered to put me in another room but at that point I said no because it was not a safe environment and booked another room in a neighboring town. Do not stay here! The pics online is not what the rooms are like!
Neat & clean!
Fine
Comfortable stay!
When we check in the Guy was smoking outside and when he came inside he was very unprofessional. We checked into our room and it smelled like dead fish. We asked to change rooms and he seemed bothered but gave us another room which smelled better than the first but not good. The bathroom door and ac unit were broken. Breakfast had no waffle maker as advertised. Needless to say we checked out the next morning immediately. They refused to give us a refund for the next two nights but we needed to get out of there ASAP!
It was not clean. The room smelled and was outdated.
