Hotel St Moritz, Queenstown - MGallery Collection

Staff location etc great

The room we had looked straight onto the ramp and all night 2 huge air con motors kept us awake. Would have been nice to know we had a bad room for $500 a night :( I did mention this at checkout but ...

The view of the property was good

Parking. Don’t promise and let customers pay for something you cannot provide

Walking distance to town, excellent views

Nothing

We had a really enjoyable stay at Hotel St Moritz Queenstown Our room was excellent, and we were fortunate to receive an upgrade thanks to ALL Platinum that made the stay feel extra special. The lake views were a real highlight, hard to beat waking up to that in Queenstown. Breakfast was also very good, with a solid range and quality to match. Overall, a very comfortable and enjoyable stay. Would happily return.

Great property by Accor group, situated walking distance from main market. Staff very friendly and caring, special mention Luna, Ata & Alex. Hot tub available for guest and parking available at property. Its a luxury hotel. Great view from Bar and Restaurant.

We had the best experience from the moment we stepped foot in St Moritz Queenstown. Beautifully appointed lobby that reminds us of Swiss Alps resorts and the front desk personnel greeted us warmly and professionally upon our check in. We were staying in the 2 bedroom apartment on the 6th floor and what a beautiful room it was. It was cozy, luxurious and the beds were amazingly comfortable, it was definitely a welcomed respite from our long drive from Ashburton. My boys loved the pillow menu and fell asleep straight away using the lavender pillows. We stayed over the Easter long weekend and the boys were so happy to have Easter Bunny visiting in the middle of the night to drop off some chocolate eggs. The view from the Lombardi hotel was just stunning overlooking Lake Wakatipu, can I just say that Summer the barista makes a mean coffee! We are from Melbourne, Australia, and we are very picky about our coffee but hers definitely hits the spot! The only issue we had was that the shower ceiling height is very low and my husband had to lean back to use the shower, as his head hits the ceiling when he is showering (as the ceiling is sloped down in the shower area), but he is 194 cm tall so a bit taller than the average person. Apart from that, we could not fault anything! Such an amazing place to stay and we look forward to staying at St Moritz Queenstown again in the near future. A big shout out to Gaby from the reservation team for going above and beyond in assisting us with our reservation mishap. Gaby, you are the best and St Moritz is very lucky to have you in their team! I am sad that I didn’t get to see you in person when we were there, but hopefully next time!