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8.1 / 10 Guest Rating

Sunway Hotel Georgetown Penang

33 New Lane (Off Macalister Road), George Town, my

Sunway Hotel Georgetown Penang - main view

About the Property

Convenient Location
Modern Accommodations
Great Dining Options

Experience the charm of Georgetown at Sunway Hotel with an outdoor pool and free WiFi. Conveniently located near popular attractions, our spacious rooms offer a modern stay. Enjoy the 24-hour fitness center and dining at Sun Cafe. Book now for an unforgettable Penang getaway!

Facilities & Amenities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. With effect from 1 June 2014, the Penang City Council will be imposing a city tax of MYR 3 per room per night, which is payable directly to the resort upon check-in. Please note that the name on the credit card used for the booking should correspond to the guest staying at the property. Please note that the property will collect a deposit upon check-in. Please enter your full name in English letters as shown on your passport (e.g., WANG WEI). If your booking is under Chinese characters, please reply with your name in English letters. Maintenance work of the Swimming Pool will be carried out from 8th June 2026 to 29th June 2026.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Swimming pool: Closed from Mon, Jun 8, 2026 until Mon, Jun 29, 2026 A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Deluxe King Room - Photo 1
Deluxe King Room - Photo 2
Deluxe King Room - Photo 3
Deluxe King Room - Photo 4
Deluxe King Room - Photo 5
Deluxe King Room - Photo 6
1/6

Deluxe King Room

This air-conditioned deluxe king room opens up to views of the city and has a seating area fitted with a flat-screen satellite TV, sofa and a desk. The private bathroom includes shower facilities and a hairdryer.

28 sqm
Sleeps 3
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Deluxe King Room

Non-refundable
Room Only
20% OFF$83.59

$66.87

Includes taxes & fees

Deluxe King Room

Non-refundable
Breakfast Included
20% OFF$98.74

$78.99

Includes taxes & fees
Family Room - Photo 1
Family Room - Photo 2
Family Room - Photo 3
Family Room - Photo 4
Family Room - Photo 5
1/5

Family Room

This air-conditioned family room opens up to views of the city and has a seating area fitted with a flat-screen satellite TV, sofa and a desk. The private bathroom includes shower facilities and a hairdryer. Ironing facilities are provided.

28 sqm
Sleeps 5
1 Twin bed (90-130 cm wide)
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Family Room

Non-refundable
Room Only
20% OFF$116.91

$93.53

Includes taxes & fees

Family Room

Non-refundable
Breakfast Included
20% OFF$147.48

$117.98

Includes taxes & fees
Deluxe Twin Room - Photo 1
Deluxe Twin Room - Photo 2
Deluxe Twin Room - Photo 3
Deluxe Twin Room - Photo 4
Deluxe Twin Room - Photo 5
Deluxe Twin Room - Photo 6
1/6

Deluxe Twin Room

This air-conditioned deluxe twin room opens up to views of the city and has a seating area fitted with a flat-screen satellite TV, sofa and a desk. The private bathroom includes shower facilities and a hairdryer.

28 sqm
Sleeps 3
2 Twin bed (90-130 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Deluxe Twin Room

Non-refundable
Room Only
20% OFF$83.59

$66.87

Includes taxes & fees

Deluxe Twin Room

Non-refundable
Breakfast Included
20% OFF$98.74

$78.99

Includes taxes & fees
Premier King Room - Photo 1
Premier King Room - Photo 2
Premier King Room - Photo 3
Premier King Room - Photo 4
1/4

Premier King Room

Featuring free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with satellite channels, a mini-bar, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.

28 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Premier King Room

Non-refundable
Room Only
20% OFF$102.56

$82.05

Includes taxes & fees

Premier King

Non-refundable
Breakfast Included
20% OFF$127.51

$102.01

Includes taxes & fees
Premier Twin Room  - Photo 1
Premier Twin Room  - Photo 2
Premier Twin Room  - Photo 3
Premier Twin Room  - Photo 4
1/4

Premier Twin Room

Providing free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit offers 2 beds.

28 sqm
Sleeps 3
2 Twin bed (90-130 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Premier Twin Room

Non-refundable
Room Only
20% OFF$102.56

$82.05

Includes taxes & fees

Premier Twin

Non-refundable
Breakfast Included
20% OFF$127.51

$102.01

Includes taxes & fees
Superior Twin Room - Photo 1

Superior Twin Room

Featuring free toiletries, this twin room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned twin room features a flat-screen TV with satellite channels, a mini-bar, a tea and coffee maker, a seating area as well as city views. The unit has 2 beds.

28 sqm
Sleeps 3
2 Twin bed (90-130 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Superior Twin Room

Non-refundable
Room Only
20% OFF$75.63

$60.5

Includes taxes & fees

Superior Twin Room

Non-refundable
Breakfast Included
20% OFF$94.64

$75.71

Includes taxes & fees
Superior King Room - Photo 1

Superior King Room

Featuring free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with satellite channels, a mini-bar, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.

28 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

SUPERIOR KING

Non-refundable
Room Only
20% OFF$87.16

$69.73

Includes taxes & fees

SUPERIOR KING

Non-refundable
Breakfast Included
20% OFF$111.26

$89.01

Includes taxes & fees

Guest Reviews

8.1
Excellent1300 verified reviews
AI Summary

Guests highly rate the good location and frequently praise the friendly staff.

Categories

Cleanliness7.8
Service8.3
Location8.8
Room Quality8.0
Amenities7.5
Value for Money8.8
Food and Beverage7.7
Overall Experience8.1

Select topics to read reviews

W
WillemnlNL
Verified booking
couple
Standard Room
Stayed in Mar 18, 2026

"Prettig en aangenaam"

9.0

Hygiene en vriendelijkheid personeel, locatie is goed Warm eten aanbod is goed

Brood aanbod valt tegen

Helpful?
陈薇myMY
Verified booking
family_with_children
Standard Room
Stayed in Mar 18, 2026

"Exceptional"

10.0

Caring staff

Helpful?
L
LIAN SHINsgSG
Verified booking
family_with_children
Standard Room
Stayed in Mar 18, 2026

"Exceptional"

10.0
Helpful?
A
AndrewsgSG
Verified booking
couple
Standard Room
Stayed in Mar 15, 2026

"Would have been totally satisfied if they had better housekeeping."

4.0

Location

Significantly higher rating would be deserved if they had better housekeeping. Grouting of shower painted with black mole that appeared to be totally ignored. Such tolerance for well known health hazard is incompatible with even a single star hotel.

Helpful?
T
tanghoon88
Verified booking
Friends getaway
Standard Room
Stayed in Mar 14, 2026

"Superb Customer Service!"

10.0

All staff from reception, to concierge to housekeeping, were friendly, helpful and courteous making our stay memorable. Particularly Chris, who went the extra mile to help retrieve a very important item for his guest! Superb customer service!

Helpful?
T
tanghoonSINGAPORE
Verified booking
Friends getaway
Standard Room
Stayed in Mar 14, 2026

"Exceptional Service Beyond the Call of Duty"

10.0

I would like to commend Chris for outstanding service and dedication. After my friend mobile phone was left behind at Penang Airport, Chris took full ownership of the issue—coordinating with the airport, collecting the phone personally on a day off, and arranging its safe return to Singapore. This level of responsibility and commitment goes well beyond expectations and reflects excellent customer service. Thank you.

Helpful?
R
Relax39927826997SINGAPORE
Verified booking
Friends getaway
Standard Room
Stayed in Mar 13, 2026

"Pleasant experience at Sunway"

8.0

We had a pleasant stay at the hotel and was particularly impressed by their stellar service standards. When we arrived at the hotel and awaiting our keys, we were given a warm cookie to eat. This was very thoughtful, after a long road trip. Hotel manager, Chris, was always helpful, pleasant and thoughtful. This is the best service we received, compared to service standards at the other 2 hotels we stayed whilst in Malacca and Cameron Highlands. Also, coming out of the hotel in the evening, we were greeted by lots of local food fare. What a gastronomic experience. Will definitely recommend Sunway to my friends and associates.

Helpful?
A
Amir FaridmyMY
Verified booking
extended_group
Standard Room
Stayed in Mar 13, 2026

"Excellent"

8.0

Good location

Helpful?
W
WrightgbGB
Verified booking
couple
Standard Room
Stayed in Mar 13, 2026

"Excellent"

8.0
Helpful?
R
RichardnlNL
Verified booking
family_with_children
Standard Room
Stayed in Mar 11, 2026

"Excellent"

8.0

Zwembad ligging hotel

Onbijt

Helpful?
89
10
9
10