The Magnolia Hotel & Spa

After experiencing poor customer service at another local hotel we relocated to the Magnolia Hotel and Spa. The front desk staff there exceeded our expectations. Welcoming, courteous and happy to do whatever we needed for a wonderful experience. The suites are spacious with an air of luxury. While the physical space and location are ideal, the staff really make this hotel special. The attached spa and the lounge were equally impressive. We would give a 5 star but the restaurant didn't match the rest of the experience. We ate lunch and breakfast there and while the staff were also good, the food was a bit lacking. We look forward to our next stay at The Magnolia.

La ubicación y la atención del personal

Poca alternativa de comida y check inn muy tarde a las 16:00hrs

The location, the accessibility to the waterfront, great location in downtown Victoria, the cleanliness, comfortable bed, very nice bathroom

Specifically, we were not advised when we booked, that they’re very excellent restaurant would be closed for an event. So we had no access to the restaurant or bar in the hotel the night/day of our stay. This was a big disappointment.

This hotel is a gem, tucked away yet close to everything you'd want as a tourist in Victoria. High quality rooms, beautiful decor, well trained, attentive, friendly staff and a superb dining room. The pricing is good and a bit less than some less well appointed accommodations nearby. I hope to come back and experience the spa on my next visit. Check their website for deals they offer. Highly recommend.

My wife and I traveled to Victoria to visit our son and we stayed for over a week at your hotel. The service was exceptional and the staff made us feel so welcome. Alfonso and Amy were outstanding! Truly great ambassadors for your hotel. The restaurant staff were also wonderful, and we enjoyed every meal. The location is perfect, with most attractions just a short walk away. We will definitely be staying again on our next visit to Victoria!

Friendly and very helpful staff who are ready to help with information and services. Wonderful flower arrangements in the lobby — a sight to behold! Comfortable, clean room — very restful. As a solo traveler I felt completely comfortable and safe. Dining in the Courtney Room was a joy.

Great boutique hotel in a great location.