Copthorne Hotel Cameron Highlands

Shower head broken, hair dryer faulty, water kettle is super dirty , did not provide tooth brush, housekeeping did not give fresh tower, need to wait like 25 min for a fresh towel.

Compthorne hotel is a very unkept old hotel not maintained at all. Service is poor, dirty worn-out linen, bathroom muggy and leaky faucets. Outdated place. Shouldn’t be on Expedia.

Clean and quiet. Staff responded to request quickly and very polite

Allocated rooms 1025 and 1026. Both are dirty with fungal rotten toilet door, fungal bath flooring, stained walls and fungus lodged underside wash basin. Shameless hotel with terrible housekeeping. Would avoid this hotel with extreme prejudice. Expedia should go audit this hotel.

-

Sadly, this wasn't a property we enjoyed staying at. Our first apartment was very smelly. This was due to all damp. The second was a little better but still not up to standards of a 2 star property let alone 4 star. We didn't stay in the main block and I think that may have been better. The local tourists seemed very pleased with everything. Perhaps it's our British expectations. I hate leaving negative reviews but I would not recommend this hotel unless it has a serious clean and upgrade. Breakfast was poor. The pool was very basic.

On the peak of hill.

The property is soooo run down. Badly needing a thorough renovation. Maybe was badly hit during covid and not yet recovered.

Close to kea farm n bus drop off was at the hotel.itself

I like its location, and the water dispenser outside the rooms which is environmentally friendly but not my room’s toilet ceiling which is mouldy and the shower head holder which is secured to the wall by means of a makeshift cardboard and plastic. The shower head is not working well too.