Holiday Inn Express & Suites Omaha - 120th and Maple by IHG

The property is being remodeled. We had a newly remodeled room, which was very nice, the lobby was underwhelming. We stayed on the second floor, there was no elevator, and no ice machine.

It met expectations for the brand. Staff was friendly. Several restaurants within walking distance but sidewalks a mess- not hotels fault of course

We stayed one night while traveling across the country. Staff was helpful. R

Front desk staff was excellent at check in.

Clean and friendly staff

Broken shower. Only one key card worked.

Great!

The man who was at the front desk was weird. When asked if he could help us make copies, he made a grand gesture and said, "I know nothing about technology!" He initially was less than helpful about local restaurants, then took us outside and pointed to where we should go. He was there a lot, but we stopped asking questions after a while. We did not get any cleaning twice because by the time we got back to our rooms after lunch, it was not done so we just got clean towels ourselves. It was a good price for a family at a funeral and the location was good for us. Air conditioner was way too noisy!

Great stay

Everything was great