Hyatt Place Indianapolis Airport

Couldn’t get my money back when I didn’t even stay in the room.

Admittedly, I did not know what to expect. This Hyatt Place is an older property, built, I believe, well before the brand was launched. Similar vintage properties often feel tired or dumpy. That is not the case here. This particular Hyatt Place is not franchised; it is operated by Hyatt corporate. These days, that distinction matters. The hotel has been recently renovated, and the overall decor is attractive. Frankly, it felt more premium than some Hyatt Regency properties. Cleanliness was excellent throughout, both in public areas and in my guest room. In terms of services, it is still a Hyatt Place, so offerings are limited. That said, the small bar and bistro appeared to have a slightly expanded food menu. Nothing exceptional — think burgers, wraps, salads, and similar fare — but adequate if you need something convenient on property. There is also a bar. The wine selection included Line 39, which is a noticeable improvement over the cheap and just-plain-awful Hyatt-branded Canvas wines. I experienced only two minor issues during my stay. First, I was confirmed into a high-floor room away from the elevator. While I did receive a high-floor room, it was located directly next to the elevator. I returned to the front desk and was promptly reassigned to a room farther down the hallway. Second, the hotel does not provide lotion in guest rooms. Neither my original room nor the replacement room had any, and I assume this is standard across the property. Additionally, when I requested mouthwash, I was told the hotel did not carry it. These are minor issues, but the room location issue could have been avoided had more attention been paid to the preferences noted on both the reservation and my Globalist profile — especially since the request was confirmed in advance. Breakfast is complimentary for all guests. The selection is somewhat basic but serviceable. The fitness center is small but better than average for the brand. One practical note: despite marketing itself as an airport-area hotel, this property seems a little farther away than you might expect. The drive is approximately 6 miles and about 10 minutes with no traffic. The shuttle appeared to run every 30 minutes, so depending on timing, using Uber or a taxi may be quicker. Overall, this is a significantly better-than-average Hyatt Place. It is well run, clean, and staffed by a professional and responsive team. I would consider staying here again.

The room was clean and spacious. Free parking is available for the price you pay per day. The staffs were very accommodating. The complimentary hot breakfast was good and healthy.

If there is anything that I would like them to improve is to keep the breakfast less salty and at least serve a much fresher fruits next time.

It was in a quiet area not very busy and didn’t share a lot with other businesses.

Nothing.

Perfect location. Extremely nice. Safe and comfortable.

N/A

Location near airport.

The Third floor was very quiet. The room was clean , the bed was soft.

There was nothing that I didn't like. My stay was excellent..

Staff from beginning to end were super friendly and helpful. Comfortable, clean room. Location was perfect for family weddng weekend. Great experience. Special shoutout to Ronnie, who served us when we spent time at the bar post wedding festivities. He was awesome!

No real complaints. Close to airport, so obviously some noise from that. But we knew that when booking.