St Giles Heathrow Hotel

We booked to stay here for a night about 3 weeks before the game so we were late actually making the booking and this was the best value around. We have stayed here once before and had no problem. On arrival about 2pm (late due to taxi mix up), our room was ready and we could check in. The room was clean, roomy and very comfortable. Great proximity to the train station, however we had to taxi to Twickenham due to lack of time. If you do this , it’s about £10 appx in an Uber. We booked our room through Booking.com and was £63. Great deal on room only. Decided to give breakfast a go in the morning £9.95 pp. hot buffet was offered. Was asked to pay up front on the door but I wanted to suss it out first and I’m glad I did. 1 poor chef on his own trying to feed a busy dining room, obviously under pressure. Dropping food on the floor of the kitchen, not throwing it away - instead I witnessed him putting it back on the tray and straight in the oven! There were dirty tables not cleared away everywhere, all with platefuls of half eaten food on. Obviously it wasn’t a good sign. We left and went to the little cafe directly across the road . So would stay here again just not go for breakfast.

Never stayed there

I’m still waiting for an explanation from Expedia why the booking was cancelled by them and why the hotel couldn’t sort an alternative. Rubbish service from Expedia and St Giles hotel. Terrible in fact.

Clean and close to Airport

…around 40 years ago must be impressed:)

This hotel has recently been refurbished. I thoroughly enjoyed my stay. The room was spacious and spotless. The shower was superb. Food was very good. The price was very good value. Check out is normally 11:00 but mine was extended by two hours at no charge. Staff were helpful and very courteous. Overall, highly recommended.

Very comfortable room. Very convenient to Feltham station. Room was a bit cold till we sorted out the thermostat.

Rooms were pretty gross.

The room had been refurbished and was very comfortable. Large walk in shower was excellent. Plenty of plugs and usb points. Parking fairly secure.

Great location with excellent train links to central London, health row airport etc. Comfortable spacious room, good polite and helpful staff.