Days Inn by Wyndham San Antonio Downtown

That entire hotel smell so bad (mold odor), shower had a bubble of water accumulation from the ceiling above the shower at room 128, the bathroom door lock knob was broken so we locked it.

Didn't like that you had to go and take your dirty towels your self and get clean ones, no housekeeping, for breakfast no coffee, no syrup, no muffins. At midnight people screaming and hitting the walls. The room smelled humid.

I stayed at this property this past weekend. The hotel was good I really enjoyed my stay. Unfortunately I have a complaint. When checking in we have to leave a deposit or a card on file which is common when renting a room. I pre paid for my room on Expedia so all I really needed to do was put a card on file. Long story short I got 2 sodas which I told them to charge to the card. I checked out and when I was looking at my bank statements I saw that they charged my card $194 along with an additional $8. Mind you all I got was two sodas. I’ve called the hotel 3 different times and even asked for the main manager yet each time I was told that they will get my information and call me back. I have still not received any call or message. I don’t like leaving ugly reviews and I did like my stay I just hope that I can get my money back because this is horrible.

When we arrived, we were faced with our rooms requested not being available/ready. Then we were told system was down and overbooking was the case. Then late at night we were given a one bed room when we had requested two double bed rooms. Rooms had their share of issues including ac cover that would fall off and a sink with only one functioning facet, if the other faucet was opened then water would spill on the floor. For all the inconvenience we were told by the manager we would see a credit, up to this point we are still awaiting that credit.

Staff misplaced my cash deposit and I couldn’t get it back. So now I have to make another trip just to pick it up

Front office service very poor

Hotel smell old and looks old. People hanging out outside the hotel. The pool looks really bad. I would never stay here again.

Our stay was not the best we’ve had. Property management receive a 10/10, very helpful and friendly. The lobby was clean, it had a weird smell but it was fair but there was a guest i believe who was barefoot and just talking to people randomly and he did end up scaring my aunt and cousin who stayed at the hotel as well as just saying that they were his cousins and to let him eat with them. Scary but going back to the hotel the lobby was clean. Upon entering the room, it was clean but again the weird smell. The bathroom was ok, we did find a small bug in the bathtub but disappeared eventually. The a/c was ok but didn’t cool enough. The beds were comfy enough to sleep well but what did throw me off and didn’t like was that we left the whole day often the first night and thought that housekeeping would come by but didn’t. We found the bed exactly how we left them so we had to sleep with the same sheets and comforter. Overall the hotel is enough to say it’s a motel and most likely not be sleeping here again. Really needs improvement in rooms and the security. Hope this review helps to choose your stay!

El cuarto del hotel demasiado sucio, las paredes negras de mugre la alfombra era un asco cuando fuimos al desayuno no había nada de comida y solamente tres mesas para demasiada gente que estábamos en el hotel, cuando hice la reservación en Orbitz la foto del hotel se veía todo bien pero el hotel feo y sucio el peor hotel en el que he estado

Gentleman at front desk was polite and pleasant. Arrived in room to find smoke detector disabled with plastic bag. Bathroom sink clogged, took minutes to drain. Toilet seat loose almost falling off. Less than 1/4 roll of toilet paper. Noisy all night, people hollering and slamming doors. Breakfast was skimpy (no meat or eggs) - mostly waffles, cereal and poorly mixed machine OJ.