Microtel Inn & Suites by Wyndham Seneca Falls

The grounds needs work.A four foot tall weed at the door. Sidewalk is broken up making it a hazard. The front ground sign is missing one side. Overall the place really needs a refresher.

poorly maintained properly. Broken furniture in the room, hole in the door, carpeting was torn up. Rip in bathroom floor. would not recommend to stay there.

First room had a plastic bag over smoke detector which tells me people before me were smoking in there..so was given a different room... Slept good till someone was trying to get in what I assume was the wrong room..guy sounded drunk and was talk to someone on his phone who he had on speaker... Relaxing before checking out and housekeeping opened the door not knowing I was in here ..all.i.said was hello and they apologized.. Staff was very friendly and accommodating with the issue of smoke detector...

An older hotel, but rooms clean, paint refreshed, comfy bed Infrastructure (plumbing) noisy after use and difficult to control temperature. Breakfast is minimalist.

Upon arriving at the hotel, I got there one hour before check-in. The hotel Clark told me for $20. I could check in early. I decided to grab lunch. I fully understand this policy. When we got back, there was a different clerk. Our TV was broken. Our room was moved From the second floor to the first floor. About an hour after turning in the keys to the lady at the front desk, I was in my room and someone tried to gain entry. I had the safety lock on the door and then went up to the front desk. Going to find out it was the front desk lady saying that I had had someone else in the room I was moved from When I got there. There was a police officer waiting for me when I told her this she argued with me over the room number. I was moved from after looking at the original paperwork. She realized that it was a different room not the one that I had previously been occupied in I was sent asked by the police officer for identification, even after he found out, it was not my room that somebody else was in. I was never given an apology or anything or an explanation until I went to the front desk, the front desk clerk open the door said hello I replied with hello, not knowing it was her proceeded to the front desk. The police officer was there asked me for identification, and like I said earlier, everything was ironed out, but I was not even given an apology for the harassment I was put through. I will never stay at this Microtel again I was treated very poorly and unfair.

Hotel is nice and clean air-conditioning work good good boat parking with outdoor electric

Checked in fine and put our belongings in room. Left hotel and when we returned later in evening and laid on the bed near the window, it was horrible. The mattress was so bad when you laid down, you rolled to the middle of the bed "Continental breakfast" was a joke. Got to the breakfast room at 8:30 a.m. and the pancake maker (pancake made on a conveyer belt) was non-functional. Desk clerk came to fix it which took about 10 minutes. Breakfast items consisted of two onion bagels and four cinnamon/raisin bagels, and no bread for toast. Fruit consisted of one banana and three dried up oranges. Dry cereal in a plastic container. (No eggs). Hotel staff never came in to see if more supplies needed to be brought into breakfast room. We were a party of five adults (2 rooms) and that certainly wasn't the hotel continental breakfast we have had at other hotel chains.

Rooms need upgrade and renovations. Spider cobwebs in the bathroom. Amenities were fine but the towels and bedding could have been refreshed. Complimentary breakfast was ok but considering the price it works. The staff was welcoming and helpful.

The staff was friendly but from the minute you drive up the exterior's deferred maintenance evokes a downtrodden feel. Pull the weeds, power wash the siding, repair the sidewalks. Basic attention to detail would make a huge difference. It doesn't take a huge investment to create a welcoming streetscape. This place doesn't have it.

My room smelled like mildew. When I told the person at the counter, I was told that the owner didn’t care much about the hotel and that the new owners will fix that. Gross