The Lakeview Hotel, Shanty Creek Resort

The views are beautiful, the room was clean. However, the hotel needs to be updated, the halls were musty. Getting to our room was confusing, we had to go up and down several sets of stairs to get there. No elevator to get to rooms. They must be short staffed as they offered no cleaning service during our stay, the trash was overflowing, but they still had an envelope asking for a tip. The coffee shop employees are just rude. It was just ok and we wouldn't visit again. Overpriced for the experience.

Beautiful setting

The entire building, including the room, needed updating and/or maintenance. It felt like there was absolutely no pride in the property. There is no breakfast included, the ice machines are remote and in disrepair. We reserved a lake view, which turned out to be a noisy pool view along with a distant lake view. A nice balcony was included, along with screaming kids from the pool, and no internet once you went out the slider. The room’s furniture needed to be replaced, and since there was no desk, counter space and seating was very limited. Unfortunately, there aren’t many options up there so they still pack in the people and apparently don’t have the time or need to renovate.

Great atmosphere

I enjoyed my mini weekend getaway, 3 nights. I booked thru expedia and daily maid service was included, however upon arriving no cleaning service. This was my only mini getaway and such a hassle of calling to get trash removed, change of towels, not having wipes to clean bathroom. However i loved the resort, the indoor pool was great since we had rain, restaurants were good, a little pricey. Breakfast was average to hotel breakfast, they did have omelet station, but they took a long time. I ate there only once . Would I return, yes. However, checking about full service. I traveled with my family of 4. Rooms were a good size, comfy, fridge, microwave . 18 min drive to Torch lake.

Nice area and good size rooms. However everything was very outdated from the 70/80's. Tub/Jacuzzi was unuseable. Online photos make the property look nicer than what it is in person. Place has real potential and you can tell it was once a gem, but upgrades really need to happen.

Fantastic views and great room.

Beautiful property, Beautiful location, Beautiful drive

Need in update.

Very disappointed in my stay. The hotel is very confusing to get to your room. My room was located right behind double doors and it made it very noisy for people going in and out. Hotel is very outdated and needs some updating, the WiFi never worked for me as well as the game room connection was very slow. Pictures of the pool appears way bigger then it was I only used the outdoor pool once in my three night stay as it was very packed. The restaurant in the hotel was very slow and food was ok. The staff for the restaurant was very unpleasant my guest didn’t enjoy her food and is very non confrontational and she was looking at the waitress hoping she would notice she didn’t touch her food and she came over and very rudely said did you need something? We told her that she didn’t like the meal and said just said ok and walked away. We made it once to the coffee bar that was available and the staff there was rude as well. I went to pay with cash not realizing it was cashless and the cashier very rudely goes cashless and I didn’t understand her and she repeated it, there was a much nicer way of saying it. The people cleaning rooms were very noisy slamming doors which wasn’t ideal when on vacation and trying to sleep in. Overall I would not stay here again,