Quality Inn Columbia City near US-30

The rooms was clean and nice, staff friendly, easy access location. The price was very reasonable. Had issue with wifi connecting to laptop, was told they were having issues with wifi and were working on it and in the process of upgrading. My major issue was the door to the room didn't latch well and good strong push and it would open. I probably should have said something, but didn't. It was a nice location where I didn't think the chance of someone trying to get in was extremely low. I'm sure they probably would have given me another room, but didn't want to change rooms for only 2 nights

Overall disappointing. Within Columbia City your options are limited and unless you’re right in this area you’d be better off in Fort Wayne or Warsaw. First surprise was the pool was not working (not a big deal) but then got the WiFi is out and will be fixed this evening. Never got fixed. Also most of the people at this hotel seem like they live there full time or were part of the road crew. Ironically work release is next door. Reeked of marijuana and ramen most of the time we were here (1 day) also the constant people putting rocks in the door and my son kicking them out was somewhat amusing. Breakfast was what I expected. Rooms are not awful but the other stuff really drags it down.

The nice young man at the front desk was very nice. However, we reserved a king room and upon arriving, we were told they Didn’t have any king rooms left and he could give us a double bed or a king jetted tub room. We took the king room and discovered upon checking out that we were charged an additional fee for it. There is no pool, even though the listing indicates there is one. No elevator either so we had to carry our bags up the stairs, which would have been fine in our younger years, but no so much now. Hotel is in the process of being remodeled, which it needs. Coffee was horrible and the half and half creamer that was sitting out when we checked in the night before was still sitting out. Not the greatest experience.

The hotel advertiser had a pool but the pool wasn't a construction. It advertised that it had internet and the internet was not working. They did not have any handicap facilities on the property at all. There were no handicap accessible rooms.

This location was being remodeled; the entire ground floor was unavailable and no elevator, the pool was out, the breakfast they said they served was unavailable and it took approx 45 min to track down someone working there to even cancel our reservation.

Hotels.com should be notified when a hotel is doing renovations. I booked this hotel because it had a pool and breakfast was included, the pool was closed, they aren’t serving breakfast, lots of dust from the renovations. Only 2 floor rooms and no elevator.

Pull in after 13 hour drive.... Negativity began.... No Rooms on first floor,NONE...said need disabled room,NOPE!...We will put you on the 2nd floor...Hmmm?...Elevator?..NOPE!...Consruction at Property AND ROAD CONSTRUCTION!!!!!... Property SHOULD BE CLOSED FOR RENOVATION...PERIOD. 1.Construction craziness..No Nap before work. 2.Hot Breakfast w/Eggs? NOPE.. NO BREAKFAST,even though web site says YES. 3.High Speed Wi-Fi w/Bus.Ctr?..NOPE!..NO INTERNET AT ALL!(no work from room) 4.ICE?, NOT NOW!.. POOL,SPA?,NOPE!...Desk,Coffee Machine IN ROOM?,..NOPE! 5.Got back to Room after meeting, Found an ARBY's Cup w/ICE! on Counter!... You what really stinks?..I have another RES. in NOVEMBER at this same PROPERTY!!!!

They charged us $159.00 for our room. It was no were near the price but we had an outage in the area and I became sick from the heat. Room was not cleaned yet and was put in a smaller room. Friend of daughter was on her way home and filing complaint due to being charged $100.00 for a room that normally was much lower. We were now paying $159.00 for the same size room. Did not credit the difference in price until asked and only 10 dollars was taken off. We paid 149.00 for a normal size room that is no where near that cost. I will be reporting them to the proper people as it seems they are scamming anyone that walks in the door needing a room.

it was closed for renovation

The hotel called the afternoon before our stay to tell us our room was canceled due to construction. No room in the Inn.