American Inn and Suites Ionia

The breakfast was alright. location is convenient.

The mattresses are disgustingly stained. They need replaced. I had my room switched because of this and smell of must the bathroom had hair all behind the door and on the toilet. The room I was moved to was stained also but did not stink and was cleaner than the first. We were excited about the pool and hot tub but the hot tub water wasn’t even hot it was warm. I was highly disappointed and probably won’t stay here again.

Room was right by the door. Was able to check in early room was cleaned. Except they didnt clean around the couch found a dirty underwear from a women in between the wall and couch. Jacuzzi tube felt like there was dirt in the bottom of it as well. It was a handicap room and no bath seat for the tub or a removable shower head. But I will say bathroom was huge along with the room itself as well. Workers are very well professional as well. They have housing for the homeless as well, also I wasn't very impressed with walking down to a family members room the hall way smelt like weed its a smoke free rooms and yes someone was smoking weed in their room. I dont have a problem with people smoking but when it a smoke free rooms do it outside especially when families stay in the rooms as well. And when families do stay they need to get their kids under control as well. The children where running down the hallway and going in and out and getting our dog braking when we stepped out for 10 minutes. The adult spent her time on the phone and with it on speaker and everyone heard both sides of the conversation and no one else could hear themselves talk as well. And yes the worker did an amazing job of getting that undercontrol as well.

The workers not beable to get other adults and their children from yelling on speaker on the phone or the children with them to stop doing whatever they felt like doing as well. Also not beable to get people from stop smoking weed in the rooms they where staying in as well. The hallway smelt just like weed and kids running wild all down the hallway as well and screaming at all hours of the night. Also they need to check the steps in the pool as well granddaughter cut her foot along with another person staying there cut there foot to on a broken piece on the pool stairs.

Soft, fluffy bath sheets. Good hot coffee. Mostly carbs for breakfast, but they did offer yogurt, hard boiled eggs, and peanut butter for proteins. The staff was extremely friendly. The pool looked immaculate. There were several awards hanging in the lobby. The heater in the room was noisy and difficult to adjust. The carpet in the hall was a little worn. Overall, this hotel is a great value.

Attention from the staff

Swimming pool

The people who are working there

It had a pool and a bath tub to bathe my 4 year old

Beds are way to small for two to sleep comfortably

Localização e atenção das funcionárias

Poderiam melhorar o café da manhã