American Inn and Suites Ionia

Easy location for my needs

The front desk staff was rude

Towels were awesome. Water pressure was low. Beds were alright.

Water damage in restroom and it wasn't that clean in there.

Everyone was so friendly, the pool and hot tub were lovely and its close to town.

The beds could have been a little softer. But that was literally my only complaint.

First floor, pool and hot tub, breakfast, friendly staff

The breakfast was great!!! The pool and hot tub great!!! Room was great!! Second shift front desk staff terrible. Terrible attitude. Terrible welcome. Almost as if we were interrupting her night. She was very unpleasant. Kindness and understanding go a long way and she had neither.

All of our previous stays here have been in remodeled rooms. This stay was in a room that clearly has not been remodeled as the carpet was old and dirty. It was disappponting.

The room was clean, plenty of hot water in the shower and sink. The breakfast area was clean as well. We had pleasant interactions with the staff with the exception of one person. The only complaint would be the carpets, they were very old and not well maintained in the hallways and common areas, not vacuumed in quite some time.

The smell in hallway

Very convenient to event across at the Ionia Fairgrounds. Was pretty nice very and quiet stay this time.