Extended Stay America Suites - Cleveland - Brooklyn

This hotel notified me of a cancellation on the day of my scheduled stay. I accepted the cancellation because I was told I would receive a refund, but I have not yet received it.

They were accommodating after giving out all the rooms which I made my reservation for. The hotels I arrive at are usually accommodating, it's booking.com that sucks

Large refrigerator and a cook range. The shower was good Thanks Kenneth

Location

The staff was rude no linens on the bed toilet seat hanging off side of the toilet shall I go on? When we picked up keys the lady at the dash sat on the phone and made us wait 15minutes (we were in a hurry to get to our daughters wedding) so we got the the keys and left when we got back and see there were no linens the bad my husband went to ask for some was told by the staff that we should have checked the room earlier.

Close and convenient front desk person was very nice and pleasant.

Went to 3 different rooms due to the 1st two was dirty and nasty . The kitchen sink dirty with food crumbs on the floor and no bedding on the bed . The 2nd room was dirty and didn't look cleaned at all. In my 3rd room, I finally said f#&% it. The bathtub was dirty. The mirror in the bathroom had steam writing on it, and the carpets didn't look vacuumed

Good location, very kind staff, decent price.

Not clean at all