Extended Stay America Suites - Cleveland - Brooklyn

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Good

The bed was coverd in plastic sheet would not stay the plastic made the bed very jard to sleep in

This was one of the worst extended stay experiences I've ever had. I checked in around 9 PM and immediately noticed a strong, unpleasant odor in the room. The walls were damaged, the sheets were dirty, and the bed frames were flimsy metal poles that bounced when we sat on them. We had two small children with us and were genuinely concerned about their health if we stayed even an hour longer. When I called the front desk to express my concerns, she came into my room and the staff member dismissed the concerns, claiming I was the first person to ever complain and insisted that other guests were completely satisfied. She even suggested that I should just manage for one night despite the condition of the room. I chose to check out immediately and was fortunately able to get a refund. Overall, it was a terrible experience—avoid this place at all costs.

I like the size and comfort of the room

The dishes and tv remote should be in the room